Crisis Connections

Database, Community Enrollment Specialist

Crisis Connections

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Salary

💰 $27 per hour

About the role

  • Maintain and update statewide MOUD and Next-Day SUD appointment availability
  • Build relationships with clinics and providers, especially in underserved regions
  • Host and attend statewide provider meetings
  • Run custom reports and analyze trends across calls, chats, emails, and searches
  • Support system customization, testing, and implementation
  • Maintain dashboards and perform regular quality assurance
  • Collaborate closely with our Data Department and clinical MOUD team
  • Respond to internal and external data requests
  • Help shape the future of our expanding programs

Requirements

  • Strong Excel skills (80% proficiency required)
  • A curious, creative, problem-solving mindset
  • Excellent time management and communication
  • Analytical thinking and attention to detail
  • Ability to work collaboratively
  • Preferred: experience with database queries, health & human services, SUD/MOUD resources, or taxonomy principles
Benefits
  • Excellent medical, dental, and vision coverage (including 100% employer-paid options)
  • Generous PTO + 12 paid holidays
  • Annual wage increases
  • Flexible schedules
  • ORCA transit discount
  • Free parking
  • Growth and advancement opportunities
  • Weekly supervisor check-ins and self-care tools
  • Voluntary benefits including disability, FSA, 403B, and gym classes
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Exceldatabase queriesdata analysisquality assurancesystem customizationreportingtrend analysis
Soft Skills
problem-solvingtime managementcommunicationanalytical thinkingattention to detailcollaboration