Sales Team Assistant
Creditsafe
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • Germany
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About the role
- Service-oriented telephone and written support for the sales team in customer care
- Handle day-to-day customer matters (e.g., complaints, insolvencies, setting up user accounts & interfaces) via a central ticketing system
- Distribute incoming leads according to defined criteria
- Coordinate and process inquiries within our global corporate network
- Prepare usage statistics & reports
- Administrative tasks such as data enrichment and internet research
Requirements
- Experience in inside sales or motivated career changers are welcome
- Very good communication skills in German and English
- Confident MS Office skills and enthusiasm for digital tools
- Structured, reliable, and independent working style
- Friendly, resilient personality with a strong team spirit
- Enjoyment in working with people and customers
Benefits
- A future-proof company that genuinely values its employees
- Modern work equipment (laptop, headset, etc.)
- 30 days of annual leave + time off on Christmas Eve & New Year’s Eve
- 50% home office per week (work location: Berlin)
- Company pension scheme & a subsidy for health and wellness
- Company bike (JobRad) & car subscription (also available for partners)
- Dog-friendly office: dogs are welcome on Mondays & Fridays
- Access to language apps & exclusive employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsstructured working stylereliable working styleindependent working stylefriendly personalityresilient personalityteam spiritenjoyment in working with peoplecustomer service orientation