Training and Development Specialist

Credence

Training and Development Specialist contributing to the training program for DLA's STORES 2.0 application. Creating materials and coordinating training for worldwide users.

Posted 7/8/2026full-timeTysons • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Join a team where innovation meets mission.
Contribute to the design, development, and deployment of a training program for a global Defense Logistics Agency (DLA) food cataloging and ordering application.
Contribute to the end-to-end development, implementation, and sustainment of a training program and materials supporting STORES 2.0.
Coordinate and execute role-based training rollout strategies for worldwide deployment.
Maintain a comprehensive training program plan that aligns with system capability releases and modernization schedules.
Create high-quality training materials including instructor-led courses and e-learning modules.
Ensure training content accurately reflects application workflows and compliance with DoD logistics and subsistence policies.
Support the coordination of worldwide training scheduling, logistics, and communication for new system users.
Develop training metrics and dashboards to validate workforce readiness and training effectiveness.

Requirements

What you’ll need

Clearance: Ability to obtain and maintain a DLA Common Access Card (CAC).
Education & Experience:
- Bachelor’s degree and up to three (3) years of relevant experience, or
- Five (5) years of relevant training, logistics, supply chain, or system deployment experience.
Demonstrated experience developing and managing training programs for ServiceNow/enterprise applications.
Knowledge of training evaluation methodologies and measurement of training effectiveness.
Experience with learning management systems (LMS), curriculum development, and training documentation.
Familiarity with DoD logistics, cataloging, food service operations, or supply chain systems highly desirable.
Experience coordinating global or large-scale training deployments preferred.
Ability and willingness to travel to support in-person events, as requested by DLA
Excellent communication skills – both verbal and written.
Experience working in client facing roles and able to communicate independently.

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Free Food & Snacks
Wellness Resources
Stock Option Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Training Program ManagementCurriculum DevelopmentTraining DocumentationTraining Metrics DevelopmentE-Learning Module Creation

Soft Skills

Excellent Communication SkillsClient Facing Experience

Certifications

DLA Common Access Card (CAC)