Senior Workers' Compensation Claims Specialist, Supervisor

Creative Risk Solutions (CRS)

Claims Specialist providing high quality claims handling oversight and expertise at Creative Risk Solutions. Responsible for managing teams and ensuring effective claims resolution processes.

Posted 4/11/2026full-timeRemote • Iowa • 🇺🇸 United StatesSenior💰 $65,000 - $109,000 per yearWebsite

About the role

Key responsibilities & impact

Provide high quality claims handling oversight and expertise for all CRS customers
Adjudicate claims during staffing shortages, investigate, and negotiate settlements
Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management
Assist staff in managing litigation claims, ensuring timely responses
Ensure appropriate staffing, including hiring and terminations
Coach team members on workflow, processes, customer service, and client consulting
Conduct performance reviews, set goals, and hold employees accountable
Analyze performance data to implement necessary changes

Requirements

What you’ll need

5+ years of adjusting property and casualty claims, including litigated claims
Prior agency, loss control or carrier experience preferred
Prior supervisory experience preferred
Active state specific Workers Compensation License required or the ability to acquire license within three months of hire
Extensive knowledge of General and Auto Liability or Workers Compensation coverages and application in job duties
Knowledge or ability to learn multiple state insurance regulations; pass state licensing exams
Strong grasp of claims principles, practices, and insurance coverage interpretation

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Paid Parental Leave and supportive New Parent Benefits
Company paid continuing Education & Tuition Reimbursement
401k Profit Sharing
Generous time off practices in addition to paid holidays
Paid Volunteer time off and employee matching gifts to charities
DE&I programs
Consistent merit increase and promotion opportunities
Discretionary bonus opportunity

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims handlingadjudicationinvestigationnegotiationperformance analysisclaims principlesinsurance coverage interpretationlitigated claims managementcoverage analysisreserves management

Soft Skills

coachingteam managementcustomer servicegoal settingaccountabilitycommunicationleadershipworkflow managementperformance reviewclient consulting

Certifications

Workers Compensation License