HR Generalist

CRC Insurance Services

HR Generalist supporting employee relations, workforce programs, and HR operations at specialty wholesale insurance leader CRC Group. Managing Workday transactions, reporting, shared mailbox intake, and process automation.

Posted 8/20/2026full-timeCharlotte • North Carolina, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR strategies, employee relations, and compliance with employment laws while effectively managing HR processes and data analysis. Proficient in using HR systems like Workday and skilled in communication, organization, and collaboration across various HR functions.

Highest-signal resume keywords

HR Strategy ExecutionEmployee RelationsWorkday ExperienceData AnalysisCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR CompliancePerformance ManagementConflict ResolutionData ReportingWorkforce PlanningTalent AcquisitionHR Process DevelopmentMicrosoft ExcelMicrosoft PowerPointAutomation Tools

Soft Skills

Strong CommunicationAttention to DetailOrganizational SkillsDiscretionFollow-Through

Tools & Technologies

HR SystemsShared MailboxesWorkflow ToolsReporting PlatformsHR Technology

Industry Keywords

Human ResourcesEmployee EngagementExit InterviewsHR Business PartnerCenters of Excellence

About the role

Key responsibilities & impact

Partner with HR Business Partners and business leaders to execute HR strategies, programs, and day-to-day activities
Advise and support managers on employee relations, performance management, corrective action, and HR policy interpretation
Escalate complex employee matters to HR leadership as appropriate
Support workforce planning, talent acquisition, internal mobility, talent development, employee engagement, and exit feedback efforts
Conduct exit interviews as appropriate
Support annual performance management and year-end compensation cycles through coordination, tracking, reporting, communications, and manager support
Process and support HR transactions in Workday
Manage shared HR mailboxes by triaging, routing, tracking, and resolving teammate inquiries
Develop and maintain HR processes, response templates, escalation procedures, and tracking tools
Compile, validate, analyze, and summarize HR and workforce data
Coordinate with HR Centers of Excellence on compensation, benefits, training, and other HR programs
Support HR projects and operational priorities through reports, presentations, data gathering, action-item tracking, process documentation, and deliverable coordination
Identify and implement opportunities to streamline HR processes, reduce manual work, improve reporting, and use HR technology and automation
Ensure HR activities comply with employment laws, company policies, and established procedures
Maintain confidentiality and sound judgment when handling sensitive information
Provide administrative and operational support to HR Business Partner leadership and the broader HRBP team

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent education and related experience
3-5 years of professional HR experience with exposure to multiple HR disciplines
Experience with employee relations and conflict resolution
Knowledge of employment laws and HR compliance
Strong communication and consulting skills
Experience using HR systems, shared mailboxes, workflow tools, reporting platforms, or automation tools
Workday experience preferred
Excellent organization, follow-through, and prioritization skills
Ability to manage high-volume intake channels and time-sensitive reporting requests
Strong written communication skills
Attention to detail and discretion when handling sensitive information
Ability to partner effectively across HR, HRIS, business leaders, and Centers of Excellence
Strong proficiency in Microsoft Excel and PowerPoint
Comfort developing reports, trackers, charts, summaries, and executive-ready data outputs
English language fluency required

Benefits

Comp & perks

Medical, dental, vision, life, disability, and AD&D insurance
Tax-advantaged savings accounts
401(k) plan with company match
Paid company holidays
Vacation and sick days
New parent leave
Restricted stock units for eligible positions
Deferred compensation plan for eligible positions
Learning and leadership development programs
Competitive compensation
Retirement plans