Customer Service Representative

CRC Insurance Services

Temporary Customer Service Representative for CRC Group providing support during the busiest times of the year. Responsibilities include customer inquiries, record maintenance, and project work.

Posted 7/15/2026full-timeDavenport • Iowa • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on effective communication and attention to detail. Proficient in data entry and maintaining accurate customer records while utilizing Microsoft Office tools.

Highest-signal resume keywords

Customer Service ExperienceVerbal Communication SkillsWritten Communication SkillsData Entry SkillsAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryCustomer Information ManagementRecord Keeping

Soft Skills

Verbal CommunicationWritten CommunicationProblem Solving

Tools & Technologies

Microsoft Office

Certifications & Qualifications

HS DiplomaGED Equivalent

Industry Keywords

Customer InteractionCustomer RetentionCustomer Inquiries

About the role

Key responsibilities & impact

Enter, update, and maintain customer information in company systems
Contact customers via phone or email
Respond to customer inquiries and resolve routine questions or concerns
Maintain accurate records of customer interactions
Work on projects as assigned

Requirements

What you’ll need

HS Diploma or GED equivalent
Demonstrated professional verbal and written communication skills
Excellent attention to detail
2+ years of customer service experience with outstanding retention skills
Microsoft Office skills
Strong data entry skills

Benefits

Comp & perks

medical, dental, vision, life, disability, and AD&D insurance
tax-advantaged savings accounts
401(k) plan with company match
generous paid time off programs
company holidays
vacation and sick days
new parent leave