Customer Service Representative – Temporary

CRC Insurance Services

Customer Service Representative providing excellent service during peak periods at CRC Benefits. Engage with customers and maintain accurate information while supporting high client contact projects.

Posted 7/11/2026full-timeFlorida, North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Enter, update, and maintain customer information in company systems
Contact customers via phone or email
Respond to customer inquiries and resolve routine questions or concerns
Maintain accurate records of customer interactions
Work on projects as assigned

Requirements

What you’ll need

HS Diploma or GED equivalent
Demonstrated professional verbal and written communication skills
Excellent attention to detail
2+ years of customer service experience with outstanding retention skills
Microsoft Office skills
Strong data entry skills

Benefits

Comp & perks

medical, dental, vision, life, disability, and AD&D insurance
tax-advantaged savings accounts
401(k) plan with company match
generous paid time off programs
company holidays, vacation and sick days, new parent leave
restricted stock units and/or a deferred compensation plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Data Entry SkillsCustomer Information ManagementRecord Keeping

Soft Skills

Attention to DetailProblem Solving

Certifications

HS DiplomaGED Equivalent