Risk Solutions Program Management

CRC Insurance Services

Risk Solutions Program Manager at CRC Group overseeing strategic initiatives across Risk Solutions platforms. Coordinating with underwriting and capacity management teams for operational success.

Posted 7/8/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Own end-to-end program management for assigned Risk Solutions initiatives, from initial planning through production launch and ongoing operations
Develop and maintain detailed project plans, milestone schedules, and accountability frameworks; proactively identify and escalate risks, dependencies, and competing priorities to senior leadership
Coordinate execution of portfolio initiatives, carrier consolidation and leakage capture strategies, and solution economics strategies in partnership with production, underwriting, and capacity management teams
Manage new program development workstreams, translating portfolio data, market intelligence, partner feedback, and strategic priorities into actionable execution plans
Ensure clean transitions from program build to steady-state operations, with documented workflows, established reporting baselines, and trained stakeholders in place at launch
Serve as the primary operational point of contact with carrier partners, capital providers, algorithmic underwriting platforms, and other capacity sources on assigned workstreams
Manage intake workflows, qualification processes, and issue resolution across program phases; coordinate with technology and operations teams on systems integration and workflow automation
Track initiative economics, including GWP, access fee accruals, commission structures, and capacity participation terms; identify opportunities to improve performance and expand support across the Risk Solutions platform
Ensure consistency in contract terms, reporting standards, and economic attribution across multi-carrier and multi-vehicle program structures
Serve as the day-to-day coordination point for internal stakeholders across production, underwriting, capacity management, finance, actuarial, and technology on assigned Risk Solutions initiatives
Coordinate with external advisory partners, technology vendors, carrier and capital partners, and other market participants on deliverables, structuring needs, and timeline commitments
Prepare and distribute regular status updates, milestone trackers, and performance dashboards for Risk Solutions leadership
Maintain clear, consistent communication across a broad stakeholder set spanning multiple CRC divisions and external parties; ensure no workstream falls through the gaps between teams
Document and maintain standard operating procedures, program onboarding templates, and workflow documentation for each initiative as it transitions to steady state
Support development of management reporting and executive briefing materials related to program progress, economics, and performance
Maintain program risk registers and escalation logs; provide leadership with consistent, decision-ready visibility into program status across all active workstreams
Contribute to the broader Risk Solutions operations workstream, taking on additional program scope as the initiative portfolio and team expand.

Requirements

What you’ll need

8–12 years of experience in insurance program management, underwriting operations, MGA/MGU administration, or a closely related insurance services function
Deep working knowledge of underwriting operations, delegated and binding authority structures, wholesale insurance placement mechanics, and carrier relationship dynamics
Demonstrated ability to manage multiple concurrent programs across a complex stakeholder environment, from project initiation through production deployment
Familiarity with underwriting, delegated authority, and specialty placement workflows, including program setup, carrier and capacity partner coordination, and initiative economics
Strong organizational and project management discipline; proficiency with project management tools such as MS Project, Smartsheet, or equivalent
Working familiarity with insurance operating systems, including AIM, Epic, REDY, or comparable platforms
Executive-ready communication skills — ability to synthesize program status, risks, and economics clearly for senior leadership
Direct experience within CRC Risk Solutions, CRC Underwriting, CRC Select, CRC Specialty, or a comparable large-scale wholesale distribution or program platform preferred
Familiarity with algorithmic or technology-enabled underwriting platforms (e.g., Ki, Convex, or similar follow market structures) preferred
Exposure to proprietary capacity vehicles, quota share structures, fronting arrangements, alternative capital solutions, or binding authority programs in a wholesale, MGA, or program context preferred
Experience working alongside actuarial, data engineering, finance, or capital markets teams in a program operations or structured solution support capacity preferred
Familiarity with Lloyd’s market operations, coverholder structures, or program business dynamics preferred.

Benefits

Comp & perks

medical, dental, vision, life, disability, and AD&D insurance
tax-advantaged savings accounts
401(k) plan with company match
generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more
restricted stock units and/or a deferred compensation plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Program ManagementUnderwriting OperationsProject PlanningRisk ManagementEconomic Performance TrackingWorkflow AutomationData AnalysisContract ManagementInitiative EconomicsMulti-Carrier Program Structures

Soft Skills

Organizational SkillsCommunication SkillsProblem-SolvingCollaborationLeadership