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Customer Service Representative – Temporary
CRC Insurance ServicesCustomer Service Representative supporting CRC Benefits with customer inquiries during busy seasons. Entering customer data and ensuring accuracy with excellent service and support.
About the role
Key responsibilities & impact- Enter, update, and maintain customer information in company systems
- Contact customers via phone or email
- Respond to customer inquiries and resolve routine questions or concerns
- Maintain accurate records of customer interactions
- Work on projects as assigned
Requirements
What you’ll need- HS Diploma or GED equivalent
- Demonstrated professional verbal and written communication skills
- Excellent attention to detail
- 2+ years of customer service experience with outstanding retention skills
- Microsoft Office skills
- Strong data entry skills
Benefits
Comp & perks- Access to medical, dental, vision, life, disability, and AD&D insurance
- Tax-advantaged savings accounts
- 401(k) plan with company match
- Generous paid time off programs including company holidays, vacation and sick days, new parent leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data Entry SkillsCustomer Information ManagementRecord Keeping
Soft Skills
Attention to DetailProblem Solving
Certifications
HS DiplomaGED Equivalent