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Customer Service Representative – Temporary
CRC Insurance ServicesCustomer Service Representative supporting CRC Benefits with customer inquiries during busy seasons. Entering customer data and ensuring accuracy with excellent service and support.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service capabilities with a focus on effective communication, attention to detail, and data management. Proficient in maintaining accurate records and handling customer inquiries efficiently.
Highest-signal resume keywords
Customer Service ExperienceVerbal Communication SkillsWritten Communication SkillsData Entry SkillsMicrosoft Office Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Entry SkillsCustomer Information ManagementRecord Keeping
Soft Skills
Attention to DetailProblem Solving
Tools & Technologies
Microsoft Office
Certifications & Qualifications
HS DiplomaGED Equivalent
Industry Keywords
Customer InteractionCustomer RetentionCustomer Inquiries
About the role
Key responsibilities & impact- Enter, update, and maintain customer information in company systems
- Contact customers via phone or email
- Respond to customer inquiries and resolve routine questions or concerns
- Maintain accurate records of customer interactions
- Work on projects as assigned
Requirements
What you’ll need- HS Diploma or GED equivalent
- Demonstrated professional verbal and written communication skills
- Excellent attention to detail
- 2+ years of customer service experience with outstanding retention skills
- Microsoft Office skills
- Strong data entry skills
Benefits
Comp & perks- Access to medical, dental, vision, life, disability, and AD&D insurance
- Tax-advantaged savings accounts
- 401(k) plan with company match
- Generous paid time off programs including company holidays, vacation and sick days, new parent leave