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Quality Assurance Analyst – Temporary
CRC Insurance ServicesQuality Assurance Analyst responsible for testing rate modules and reviewing benefit input accuracy. Collaborating on developing test plans, performing audits, and handling financial rate data.
About the role
Key responsibilities & impact- Responsible for testing rate modules and reviewing benefit input for accuracy
- Includes developing new test plans and test cases for the rate modules and components being developed or supported as well as following existing test cases
- Utilizes optimal review methods for auditing plan and rate data to verify and measure accuracy within the rate modules
- Executes multiple testing scenarios to determine the exactness of our rate module as it compares to our carrier partners rating tools
- Reviews and compares large amounts of financial rate data to determine that accurate reporting outputs are being produced
- Monitors continual updates and changes to all rating applications and makes necessary updates to any QA documentation used in ongoing testing
- Tracks and maintains discrepancy and error resolution reports
- Additional responsibilities may include the testing of new system enhancements for functionality and debugging purposes
- Occasional long, irregular hours
Requirements
What you’ll need- Bachelor’s degree or equivalent
- At least two (2) years’ experience in processing and quoting new business health insurance
- Previous experience with Group Health Insurance rate auditing, data comparison and report verification
- Strong knowledge of Microsoft Office, specifically Excel, Word and Outlook
- Knowledge of applicable data privacy practices and laws
- Communicate with all levels of internal personnel, both verbally and in writing
- Research, analyze, comprehend and interpret moderately complex financial spreadsheets and documents
- Develop and maintain good working relationships
- Determine when issues need to be escalated to a higher level
- Work independently
- Manage multiple tasks/projects simultaneously
Benefits
Comp & perks- access to medical, dental, vision, life, disability, and AD&D insurance
- tax-advantaged savings accounts
- 401(k) plan with company match
- generous paid time off programs including company holidays, vacation and sick days, new parent leave
- learning and leadership development programs
- competitive compensation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Test Case DevelopmentData ComparisonReport VerificationError Resolution TrackingQA Documentation Management
Soft Skills
Effective CommunicationRelationship BuildingIndependent WorkTask Management
Certifications
Bachelor’s Degree or Equivalent