Business Analyst

CRC Insurance Services

Benefits Analyst evaluating new cases and processing applications for CRC Benefits, a provider of benefits services. Collaborating with brokers and carriers to assure quality underwriting and communication.

Posted 6/3/2026full-timeTowson • Maryland • 🇺🇸 United StatesJunior💰 $45,760 - $57,000 per yearWebsite

About the role

Key responsibilities & impact

Works with brokers and carriers to evaluate new cases and ensure timely approval and processing of applications
Evaluates enrollment materials and detailed medical records to determine underwriting actions
Enroll new groups and members on carrier’s online systems
Review final rates, benefit options, and underwriting requirements
Contact agents/brokers to request additional information when a case has been reviewed
Generate quotes based on actual enrollment to ensure accurate premiums are being sent to the carrier
Notify agents/brokers of overdue premium payments and status of cases
Adhere to Company confidentiality standards of information
Assist in processing broker of record change letters and licensing for agents to assure new agents are correctly paid
Answer necessary Broker questions
Keep abreast of medical conditions/terminology and insurance products

Requirements

What you’ll need

High School diploma or equivalent
Minimum of one (1) year of underwriting or related medical insurance experience
Associate degree preferred
Working knowledge of medical conditions/terminology and insurance products
Basic understanding of underwriting principles
Strong knowledge of Microsoft Office, specifically Excel, Word, and Outlook Exchange
Proficient in Internet Explorer
Ability to communicate effectively with all levels of internal and external personnel, both verbally and in writing
Ability to negotiate with agents and brokers
Ability to maintain complete confidentiality of information
Ability to determine when problems should be escalated
Ability to work in a positive team environment and complete tasks on time while managing multiple tasks simultaneously

Benefits

Comp & perks

Medical, dental, vision, life, disability, and AD&D insurance
Tax-advantaged savings accounts
401(k) plan with company match
Generous paid time off programs
Company holidays, vacation and sick days, new parent leave
Restricted stock units and/or deferred compensation plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

underwritingmedical insuranceenrollment processingpremium calculationbroker of record change processingmedical terminologyinsurance productsunderwriting principles

Soft Skills

effective communicationnegotiationconfidentialityproblem escalationteamworktime managementmultitasking

Certifications

High School diplomaAssociate degree