Account Executive

CRC Insurance Services

Account Executive at CRC Benefits managing customer inquiries and providing support for insurance-related services. Collaborating with broker firms to ensure high customer satisfaction while delivering quality information.

Posted 5/14/2026full-timeWoodland Hills • California • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Provide a seamless experience for customers from sales to delivery of service
Be the single point of contact for assigned broker firms to resolve any open service needs
Ensure a high level of customer satisfaction and exceed the expectation of our customers
Provide quality customer service for issues regarding benefit administration group changes, employee enrollment changes, ID card status, and effective date inquiries
Develop increasing knowledge of insurance industry markets, products, and state specific rules & regulations to provide a value-added service to customers
Deliver elevated service to existing growth brokers and new brokers to CRC Benefits

Requirements

What you’ll need

Associates degree or equivalent
2+ years’ experience in a related selling or priority customer support environment
Working knowledge of medical conditions/terminology and insurance products
Life and Health Insurance License
Strong knowledge of Microsoft Office, specifically Word, Excel, and Outlook Exchange; proficient in Microsoft Edge and Google Chrome.

Benefits

Comp & perks

Medical, dental, vision, life, disability, and AD&D insurance
Tax-advantaged savings accounts
401(k) plan with company match
Generous paid time off programs, including company holidays, vacation and sick days, new parent leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer servicebenefit administrationemployee enrollmentinsurance productsmedical terminology

Soft Skills

customer satisfactioncommunicationproblem-solvinginterpersonal skills

Certifications

Associates degreeLife and Health Insurance License