Account Manager

Coverdash

Account Manager managing commercial P&C accounts at Coverdash insurtech startup. Facilitating renewals, servicing clients, and collaborating with tech teams for improved insurance solutions.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and retain a portfolio of commercial P&C accounts up to $10MM in annual premium
Serve as primary point of contact for client servicing, renewals, and coverage questions
Own the renewal process end to end, including proactive renewal conversation prior to quote delivery
Clearly explain coverage, pricing, and policy changes
Manage client expectations and protect the client experience during underwriting delays, market constraints, or carrier issues
Resolve client concerns and escalate internally when needed to ensure timely resolution
Execute core policy servicing, including endorsements, certificates of insurance, audits, billing coordination, and cancellations
Maintain accurate client records in AMS and CRM
Partner with carriers, wholesalers, and internal teams to support renewal and servicing outcomes
Adhere to service standards, SLAs, and escalation protocols

Requirements

What you’ll need

3+ years of commercial P&C experience in account management, brokerage, or customer success
Active Property & Casualty license in good standing
Strong knowledge of commercial P&C coverages, renewals, endorsements, and servicing requirements
Proven ability to own the renewal process end to end, including proactive client consultations prior to quoting
Confident client-facing presence with experience managing escalations and protecting the client experience during underwriting or carrier challenges
Excellent written and verbal communication skills, with the ability to explain complex insurance concepts in plain language
Demonstrated success managing and retaining large or complex books of business
Strong organizational, prioritization, and decision making skills in high volume environments
Advanced proficiency with CRM and AMS platforms and core business tools

Benefits

Comp & perks

Modern tools designed specifically for insurance brokers to make their work easier and more efficient
Fast-paced, high-impact environment where ownership and results matter from day one

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

commercial P&C experienceaccount managementbrokeragecustomer successrenewalsendorsementspolicy servicingbilling coordinationauditscancellations

Soft Skills

client-facing presenceescalation managementcommunication skillsorganizational skillsprioritization skillsdecision making skills

Certifications

Property & Casualty license