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Senior Manager, Program Management – Payment
CotivitiSenior manager leading payment program delivery and project managers at Cotiviti, a healthcare analytics company. Overseeing governance, stakeholders, risks, and operational improvement.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in program leadership and transformation within complex environments, with a strong focus on team development, stakeholder communication, and risk management. Proven ability to drive continuous improvement and deliver high-quality outcomes in healthcare or regulated industries.
Highest-signal resume keywords
Program LeadershipTeam DevelopmentStakeholder CommunicationRisk ManagementPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementDependency ManagementGovernance ManagementBudget ManagementData AnalysisPerformance ManagementBenefits RealizationExecutive CommunicationCross-Functional Initiative LeadershipOperational Transformation
Soft Skills
Interpersonal SkillsCoachingCollaborationInfluenceDecision-Making
Certifications & Qualifications
PMP Certification
Industry Keywords
Healthcare Payer/Provider OperationsRegulated IndustriesPortfolio GovernanceMatrixed EnvironmentsTransformation Leadership
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead, coach, and develop a team of project managers
- Provide regular feedback, performance guidance, and career development support
- Establish expectations and accountability for individual and team performance
- Conduct 1:1s, performance reviews, and development conversations
- Support hiring, onboarding, talent planning, and succession planning
- Foster a collaborative, inclusive, and high-performing team culture
- Oversee complex payment-related programs and initiatives aligned with business priorities
- Manage program timelines, risks, dependencies, and resource allocation
- Ensure consistent application of program management standards, tools, and best practices
- Remove obstacles and escalate risks to ensure successful delivery
- Serve as a primary contact for senior stakeholders
- Partner with Product, Technology, Operations, and cross-functional teams
- Communicate program status, risks, and achievements to leadership
- Monitor team workload and capacity
- Drive continuous improvement in processes, execution, and delivery quality
- Use data and metrics to evaluate team and program performance and inform decisions
- Complete special projects and other assigned duties
Requirements
What you’ll need- 8+ years in program or transformation leadership in complex, matrixed environments
- Bachelor’s degree highly preferred; master’s degree preferred
- Demonstrated experience leading and developing teams, including performance management and employee development
- Proven ability to coach others, provide feedback, and build high-performing teams
- Strong interpersonal and communication skills to lead through influence and collaboration
- Strong experience leading cross-functional initiatives with multiple stakeholders
- Demonstrated ability to manage governance, budgets, risks, and executive updates
- Experience in healthcare, regulated industries, or operational transformation preferred
- Healthcare payer/provider operations
- Portfolio governance
- PMP or comparable certification required
- Enterprise program delivery
- Dependency management
- Executive communication
- Stakeholder influence
- Risk management
- Benefits realization
- Decision-making under ambiguity
- Must be able to perform duties with or without reasonable accommodation
- Must be able to provide a dedicated, secure work area
- Must be able to provide high-speed internet access/connectivity and office setup and maintenance
Benefits
Comp & perks- Discretionary bonus consideration
- Medical insurance coverage
- Dental insurance coverage
- Vision insurance coverage
- Disability insurance coverage
- Life insurance coverage
- 401(k) savings plan
- Paid family leave
- 9 paid holidays per year
- 17–27 days of Paid Time Off (PTO) per year, depending on level and length of service
- Dedicated, secure work area
- High-speed internet access/connectivity and office setup and maintenance