Business Process Optimization Manager

Cotiviti

Manager in Business Process Optimization team for Cotiviti Retail. Leading improvements, utilizing BI tools and managing team dynamics.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $148,000 - $189,000 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Identify opportunities for improvement in Current Cotiviti Audit processes
Help Cotiviti audit teams maximize resources and drive top end revenue and bottom-line margin growth
Utilize BI tools to enhance and support existing reporting/data warehouse environment, including use of SQL Management Studio, Power BI and Tableau, Excel, MS Access
Support the Retail/Cotiviti management and other stakeholders in evaluating, defining, standardizing, and reporting on key KPI's to drive financial evaluation and performance
Manage development lifecycle of report generation (development, test/QA, UAT, bug fix/retest cycles)
Ensure proper documentation and training materials
Provide expertise for the design and requirements for both executive and client facing reports, scorecards, and dashboards
Lead collaborative conversations with client teams to drive stickiness and growth opportunities
Field and provide support for ad hoc data analysis requests/recommendations from Retail management others on the leadership team
Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.

Requirements

What you’ll need

Bachelor’s degree in Business, Accounting, Computer Science, Information Management, or related field
8+ years of audit and management experience in the Retail space
8+ years claims recovery lifecycles and expertise with financial forecasting
8+ years with working with retail client data and translating to audit tools and optimized workflows
2+ years direct work experience with Microsoft Power BI and SSRS and data modeling
1 year direct work experience with Microsoft Tableau
Ability to document technical requirements for business processes and development needs
Expert in SQL programming, database structures and schemas
Demonstrated and proven project management skills
Strong attention to detail and accuracy
Ability to work independently and remotely with minimal supervision
Superior analytical and problem-solving skills
Ability to effectively communicate and collaborate with internal and external stakeholders with a customer service focus and mindset.

Benefits

Comp & perks

medical, dental, vision, disability, and life insurance coverage
401(k) savings plans
paid family leave
9 paid holidays per year
17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQL ProgrammingData ModelingFinancial ForecastingAudit ProcessesReport GenerationKPI ReportingData AnalysisDatabase StructuresClaims Recovery LifecycleDocumentation of Technical Requirements

Soft Skills

Attention to DetailAnalytical SkillsProblem-SolvingCommunicationCollaboration