Yield Support Specialist

Cotiviti

Yield Support Specialist assisting Data Mining teams with administrative tasks for healthcare audits. Requires high school education and computer proficiency for efficient data management.

Posted 6/6/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $20 per hourWebsite

About the role

Key responsibilities & impact

Perform a variety of support and general administrative assignments in support of the audit or auditors, including filing, data entry, tracking and correspondence following established standards and work processes
Obtains data files and/or generates reports for audits by identifying appropriate file parameters extracting data from downloaded and/or imported data files as requested by auditor
May be required to review client systems and update Cotiviti systems accordingly
Serves as a point of contact and facilitate responses to general inquiries and data requests from both internal and external customers
As requested, or required, communicates directly with the client or providers following established processes and procedures
Provides proofing support on claims submittals to double check totals, verbiage, calculations, or general accuracy prior to client submission
Maintains productivity goals and standards set by the department
Ensure all department rules and processes are followed
Alerts manager of system issues or other issues impacting productivity
Achieves the expected level of quality set by the department
Verifies completeness and accuracy of work
Alerts manager of issues or concerns impacting quality of work
Ensures vendor compliance with quality standards and/or regulatory requirements established by the government or by the client organization
Identifies sources of information and executes processes ensuring information is disseminated and updated
Collaborates with Information Technology departments to develop knowledge-sharing technology products or solutions
Executes all functions with a focus on accuracy and efficiency
Maintains all regulatory guidelines including HIPAA compliance
Demonstrates understanding of Cotiviti policies & procedures, and external regulatory requirements and performs duties in accordance with such regulatory requirements
Assures confidentiality and security of all data, adhering to all HIPAA laws and requirements
Demonstrates the skills, knowledge, and ability to ensure that our environment is a safe one, complying with industry standards
Adheres to all critical operations and client specific requirements
Performs work under direct supervision
Handles basic issues and problems and refers more complex issues to higher-level members of the team; Senior and/or Team Lead
Quickly adapts to learning and understanding of basic elements and concepts of audit operations
Demonstrates enthusiasm for learning and applying knowledge to the completion of tasks
Successfully integrates and executes new assignments with moderate guidance and direction
Demonstrates adeptness in gathering data, analyzing problems, evaluating options, and developing/implementing creative solutions to job challenges
Makes logical, well-reasoned and timely decisions, seeking guidance and support as appropriate
Demonstrates competency with tools of the job including but not limited to filing systems, computers, word processing & spreadsheet applications, web systems, Cotiviti and Client systems, data file structures and Power Point
Can efficiently download and format common file types
Demonstrates ability to plan, organize, and prioritize multiple tasks and ensure timely completion
Uses a structured and dependable approach to accomplishing assigned work

Requirements

What you’ll need

0 - 1 years of related experience and/ or High School Diploma or equivalent education
1 to 2+ years administrative support preferred
Billing or coding experience preferred
Computer proficiency in Microsoft Office applications and system databases are required
Requires working knowledge of and applicable industry-based standards
Excellent verbal and written communication skills
Ability to work well in an individual and team environment
Ability to create and maintain collaborative partnerships

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance coverage
401(k) savings plans
Paid family leave
9 paid holidays per year
17-27 days of Paid Time Off (PTO) per year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryreport generationproofing supportbillingcodingdata analysisproblem evaluationtask prioritizationfile managementaccuracy verification

Soft Skills

communicationcollaborationadaptabilityenthusiasm for learningdecision makingorganizational skillstime managementattention to detailteamworkcustomer service