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About the role
Key responsibilities & impact- Act as a knowledgebase expert regarding the Cotiviti Medical Policy library
- Gain an understanding of each client’s unique lines of business, medical policy standards and system configuration strategy to inform optimization opportunities
- Analyze client data and identify new medical policy opportunities for presentation including valuation and validation of editing
- Examine and select specific claim examples to utilize in a presentation to the client to support the understanding of the new medical policy
- Prepare various documents and presentation materials for use during internal payment policy committee meetings and/or client meetings
- Review all documents and coordinate reviews with the CMD to evaluate and validate the editing and financial impact
- Confidently perform client policy presentations to highlight the facts of each rule, the data that supports the policy recommendation, the impact to claims processing, and the associated value
- Successfully advocate for the adoption of new medical policies by clients to optimize the value Cotiviti offers
- Participate in client meetings as required as a medical policy subject matter expert
- Coordinate with the internal client team to ensure that all requested follow-up items are delivered to the client
- Inspire trust and credibility with clients
- Communicate effectively across various organizational levels and members of the internal and external client teams
- Assist in identifying opportunities for other Cotiviti product solutions
- Complete all responsibilities as outlined in the annual performance review and/or goal setting
- Complete all special projects and other duties as assigned
Requirements
What you’ll need- Bachelor’s Degree in a relevant field or equivalent
- Professional coder certification required (CPC, CPC-A, CCA, CCS, or CCS-P), RHIT or RHIA certification a plus
- Minimum of 7-10 years of work experience, preferably in sales, customer service or client management
- Minimum of 5 years of experience in claim payment adjudication, medical payment/policy editing applying Medicare, Medicaid, ICD, CPT, HCPCS and other specialty society guidelines preferred
- Exceptional presentation, interpersonal, verbal and written communication skills
- Superior organizational skills with the ability to work in a fast-faced environment, prioritize, and manage multiple competing deadlines with minimal direction
- Strong problem-solving skills and an ability to think strategically
- Ability to analyze complex data and synthesize it for general consumption
- Excellent computer skills in Microsoft Word, Excel, PowerPoint, and Outlook are a must
- Willingness/availability to travel 10-20% is required
Benefits
Comp & perks- medical, dental, vision insurance
- disability insurance
- life insurance coverage
- 401(k) savings plans
- paid family leave
- 9 paid holidays per year
- 17-27 days of Paid Time Off (PTO) per year
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical policy analysisclaim payment adjudicationdata analysispolicy editingpresentation preparationclient advocacystrategic thinkingproblem-solvingsynthesizing complex data
Soft Skills
interpersonal skillsverbal communicationwritten communicationorganizational skillstime managementtrust buildingcredibilityclient managementpresentation skills
Certifications
CPCCPC-ACCACCSCCS-PRHITRHIA
