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Cotiviti

Senior Program Manager, Value Based Care

Cotiviti

Senior Program Manager leading Value Based Care solutions for strategic client engagements. Overseeing program execution with a focus on operational delivery and client satisfaction.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $100,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own overall program execution and operational delivery for a strategic client within Cotiviti’s Value-Based Care solutions.
  • Partner closely with Client Executives to align delivery execution with client goals, contractual commitments, and long-term growth objectives.
  • Act as the primary point of coordination across internal teams including Product Management, Engineering, Data Analytics, Operations, Implementation, and Support to ensure alignment and timely execution.
  • Lead client-facing cadence including planning meetings, operational touchpoints, release discussions, issue reviews, and roadmap alignment.
  • Proactively identify delivery risks, dependencies, and obstacles; orchestrate appropriate internal resources to resolve issues before they impact clients.
  • Ensure open issues, action items, and cross-team dependencies are tracked, communicated, and resolved within agreed timelines.
  • Maintain accountability for key milestones, client expectations, and delivery outcomes across concurrent initiatives.
  • Track and report on contractual commitments, SLAs, and operational performance.
  • Produce and manage client-related documentation including meeting materials, program plans, requirements coordination, decisions, risks, and follow-ups.
  • Ensure client delivery activities are managed in alignment with revenue expectations and operational constraints.
  • Contribute to continuous improvement of internal delivery processes, tools, and cross-functional workflows.
  • Complete annual performance objectives and additional strategic initiatives as assigned.

Requirements

What you’ll need
  • Bachelor’s degree required; relevant Master’s degree preferred.
  • Minimum of 7 years of healthcare industry experience (payer, TPA, or healthcare technology/analytics vendor).
  • Demonstrated experience supporting Value-Based Care programs.
  • Minimum of 5 years of successful client and/or program management experience in complex, cross-functional environments.
  • Proven ability to manage multiple interdependent workstreams, competing priorities, and executive-level client relationships.
  • Strong experience handling client escalations, aligning diverse stakeholders, and maintaining accountability for outcomes.
  • Ability to remain effective under pressure while managing complex delivery timelines and dependencies.
  • Excellent written, verbal, and presentation skills; able to communicate clearly with both technical and non-technical audiences.
  • Strong organizational skills with the ability to track details, follow through on commitments, and ensure closure.
  • Ability to navigate and influence across matrixed teams in a dynamic, evolving environment.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Working knowledge of program and project management principles.
  • Willingness to travel up to 15% as required.

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance coverage
  • 401(k) savings plans
  • Paid family leave
  • 9 paid holidays per year
  • 17-27 days of Paid Time Off (PTO) per year

ATS Keywords

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Hard Skills & Tools
program managementproject managementValue-Based Carehealthcare analyticsoperational performance trackingrisk managementrequirements coordinationdocumentation managementSLA trackingcross-functional workflow improvement
Soft Skills
client relationship managementstakeholder alignmentproblem-solvingcommunication skillsorganizational skillsability to work under pressuredetail-orientedinfluencing skillsaccountabilitytime management