Field Loss Prevention Manager
Costco Wholesale
full-time
Posted on:
Location Type: Remote
Location: New Jersey • United States
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Salary
💰 $75,000 - $150,000 per year
About the role
- Conduct and document comprehensive LP Store visit assessments; review results with store/field management team and train and educate on correct procedures and increase compliance
- Conduct internal investigations with regards to associate theft/fraud/policy violations, including face to face or telephone interviews with associates suspected of theft/fraud/policy violations
- In conjunction with the RD/DM/store management team, manage the Target Store Program, and provide additional support in the form of training and consultation on the Shrink Action Plan
- Utilize Aspect exception reporting software to identify areas of potential loss
- Manage external programs such as EAS, alarm systems, Security Guards, CCTVs, and TRE; communicate areas of opportunity to the Director, Loss Prevention
- Monitor policy compliance as it relates to cash shortage controls, credit card chargebacks, and checks acceptance; follow up with stores to reduce risk
- Analyze store/district/region shrink results and address common contributing factors with Director, Loss Prevention and RD/DM/HR Business Partners
- Act as the liaison with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues
- Partner with cross-functional departments, i.e. HR, Sales Audit, Treasury, Operations, and Inventory Control as needed to address and consult on areas of loss
- Participate in district/regional meetings, calls, and visits to increase collaboration and improve awareness of loss and operational compliance
- Provide and participate in store/district/regional LP awareness and safety training
- Participate in inventory preparation as well as the annual inventory process
- Monitor and respond to any safety concerns in stores as required
- Develop strategies to reduce losses in high shrinkage stores
- Contribute by leading company programs as needed
- Where applicable, manage LP operations and team in a DC
Requirements
- Bachelor’s degree
- 5+ years of experience in multi-unit retail loss prevention preferred, including some supervisory or management responsibilities
- Interview and Interrogation training certificate required
- Experience with CCTV, EAS, and burglar and fire alarm systems preferred
- Overnight travel of 40% – 60% is required
- Weekend and evening availability is also required
Benefits
- Bonus eligible (depending on role)
- Paid Time Off
- Employee Discount
- 401(k) and company match
- Wellness Reimbursement
- Adoption Assistance
- Free backup care (for kids, pets & the elderly)
- Choice of health insurance plans
- Company-paid life/AD&D
- Short and long term disability
- A variety of voluntary benefits
- Employee assistance program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
loss preventioninternal investigationspolicy complianceshrink analysisinterviewingtrainingrisk managementinventory managementstrategic planningoperational compliance
Soft Skills
communicationcollaborationleadershipanalytical thinkingproblem-solvingtraining and educationconsultationteam managementinterpersonal skillsadaptability
Certifications
Bachelor's degreeInterview and Interrogation training certificate