Framework Quality & Assurance Manager

Costain Group PLC

Quality & Assurance Manager leading quality assurance according to Costain Quality Management System. Managing resources, budgets, and compliance during project lifecycle with Northumbrian Water.

Posted 6/2/2026full-timeNewcastle upon Tyne • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead the delivery of a professional Quality Management service to the projects within the Northumbrian Water Framework, managing resource, programme and budgetary constraints, which satisfies legislative, regulatory, customer and company requirements.
Responsible for ensuring that the specific Quality requirements are identified, developed, implemented and maintained during the project life cycle, including the management of all day-to-day aspects of the project QA/QC resource.

Requirements

What you’ll need

Extensive experience of Quality Management, including leading a quality team (QA and QC), preferably in an associated industry
Proven experience of whole project lifecycle within Engineering, Procurement and Construction
Proven experience of managing quality delivery to support major projects
Experience of implementing Right 1st Time
Practical experience of developing, implementing and improving Quality Management Systems
Hands-on experience with project and commercial management tools
Excellent knowledge of Quality & Assurance Management Systems
Strong working knowledge of document management systems
Comprehensive understanding in industry standards including ISO 9001
Proficient in the analysis of processes and data
IT literate. Proficient in Microsoft Office, Quality management and assurance systems and common data environments
Strong communication and conflict -management skills, utilising both written and spoken formats
Effective at working with project teams, clients, corporate functions and supply chain partners
Proficient in the use of continuous improvement tools and techniques
Demonstrates excellent customer service behaviors
Effectively lead audits or a team of auditors, collate and communicate the outputs of audits and follow through with actions
Being approachable to coach and advise
Chartered Member of the Chartered Quality Institute and hold CQP status (or an equivalent recognised Quality body) or an appropriate equivalent engineering institution
Diploma or Bachelor degree in Quality Management, Project Management or related engineering discipline
Lead Auditor qualification by recognised industry body
Formal training in root cause analysis techniques

Benefits

Comp & perks

Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase.
We do share individual feedback following an interview.
A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Quality ManagementQuality AssuranceQuality ControlQuality Management SystemsRight 1st TimeProcess AnalysisData AnalysisContinuous Improvement ToolsProject ManagementCommercial Management

Soft Skills

Communication SkillsConflict ManagementCoachingCustomer ServiceTeam LeadershipCollaborationAdvisingApproachabilityProblem SolvingInterpersonal Skills

Certifications

Chartered Quality Institute MembershipCQP StatusLead Auditor QualificationDiploma in Quality ManagementBachelor Degree in Quality ManagementBachelor Degree in Project ManagementBachelor Degree in EngineeringRoot Cause Analysis TrainingQuality Body CertificationEngineering Institution Certification