CRM and FSM Implementation Specialist
CoreBridge Solutions
contract
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Configure Zuper and HubSpot based on business requirements, including fields, workflows, automations, and dashboards.
- Support testing, UAT, and go-live activities for new processes or integrations.
- Support integrations between Zuper, HubSpot, and other platforms to keep data consistent and accurate.
- Document integration logic and field mappings for clear future maintainability.
- Assist in mapping and improving operational workflows such as scheduling, call-to-cash, preventative maintenance, and service delivery.
- Ensure processes are clearly documented with diagrams, checklists, and written procedures.
- Support data migration efforts including extraction, cleansing, mapping, and validation of customer, asset, and service data.
- Deliver training to office staff and field teams on how to use the systems effectively.
- Create simple playbooks and guides to help users adopt new features.
- Work closely with leadership and operational teams to understand requirements and help prioritize system enhancements.
- Monitor system performance and recommend improvements.
Requirements
- Three or more years experience implementing or supporting FSM, ERP, or CRM systems such as Zuper, ServiceMax, Salesforce, Acumatica, or similar.
- Hands-on experience configuring HubSpot CRM, including workflows, automation, and custom properties or objects.
- Experience working with ERP systems (Acumatica experience preferred but not required).
- Understanding of API integrations and how data flows across multiple systems.
- Ability to map and document business processes with clarity.
- Strong project coordination, problem-solving, and communication skills.
Benefits
- Opportunity to work remotely from anywhere in India.
- Performance-related bonuses celebrating significant milestones.
- A genuine commitment to maintaining a healthy work-life balance with a 40-hour workweek.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
configurationdata migrationAPI integrationsworkflow automationbusiness process mappingdata cleansingdata validationsystem performance monitoringUAT supportdocumentation
Soft skills
project coordinationproblem-solvingcommunicationtraining deliveryoperational workflow improvementleadership collaborationuser adoption support