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Inside Sales Associate
Copper River TechnologiesInside Sales Associate supporting Federal Sales team with lead generation and customer relationship management. Combining sales acumen and administrative precision to drive revenue and client satisfaction.
About the role
Key responsibilities & impact- Partner with Account Executives to develop and execute strategic sales approaches
- Conduct pre- and post-sales outreach to ensure customer satisfaction and address concerns
- Coordinate and manage lead generation campaigns and prospecting activities
- Qualify leads and schedule meetings or opportunities for Account Executives
- Maintain and expand prospect and customer data within the CRM system
- Generate customer quotes, proposals, and contracts
- Support demand generation efforts through cold calling and outreach campaigns
- Identify key decision-makers within target organizations to initiate the sales process
- Recommend products and services that enhance customer satisfaction and profitability
- Support reseller and partner communications throughout the sales cycle
- Track and report on sales activities, pipeline progress, and market conditions
- Coordinate with procurement teams to ensure timely order fulfillment and delivery commitments
- Present product features, pricing, and terms while preparing sales documentation
- Maintain accurate and up-to-date CRM records and sales reports
- Stay current on market trends, customer preferences, and product offerings
- Assist with marketing initiatives, including trade shows, events, and vendor engagements
- Respond to routine product inquiries and escalate as needed
Requirements
What you’ll need- Bachelor’s degree in Marketing, Business Administration, Economics, Technology, Finance, or related field
- Equivalent combination of education and at least 4 years of relevant business experience
- 2–5 years of inside sales, sales support, or related experience
- Experience supporting Federal or government sales environments is a plus
- Strong customer service orientation with the ability to build and maintain relationships
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Experience working with Customer Relationship Management (CRM) systems
- Excellent written and verbal communication skills
- Strong analytical, organizational, and problem-solving abilities
- High attention to detail with strong follow-up and time management skills
- Self-starter with the ability to manage multiple priorities in a fast-paced environment
- Ability to lift and move trade show materials and equipment as needed
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Open leave policy and paid holidays
- Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Lead QualificationSales Documentation PreparationProposal GenerationSales ReportingMarket Analysis
Soft Skills
Customer Service OrientationAnalytical AbilitiesOrganizational SkillsProblem-Solving SkillsTime Management