Risk Investigations Specialist – Trust & Safety
Control Risks
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $110,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Maintain a comprehensive understanding of offline risk factors such as human trafficking, organized crime, and other concerns within the client's operational landscape.
- Use internal data, OSINT, and third-party intelligence to search for undiscovered instances of abuse and offline risk.
- Pull actionable insights from large datasets to develop new strategies for mitigating/stopping criminal activities.
- Communicate findings to management and product teams to enhance decision-making processes.
- Collaborate closely with trust product and engineering teams to implement strategies and products to better mitigate emerging safety risks.
- Lead and support intricate investigations involving large datasets and multiple stakeholders.
- Engage in project ideation and definition, working on collaborative initiatives with global partners to address offline risk concerns.
- Develop investigative frameworks and methodologies that can be integrated into existing trust practices.
- Contribute to the development of new enforcement policies aimed at mitigating emerging threats.
- Continuously monitor known risk trends, both during onboarding and post-onboarding phases, and propose enhancements to minimize safety risks.
- Contribute to the refinement of automated monitoring and alert systems to detect abnormalities in customer behavior and improve risk-rule efficiency.
Requirements
- Minimum 5 years of investigative experience, preferably working for a major technology or travel company.
- Subject matter expertise of organized crime e.g. human trafficking, drug trafficking a plus
- Experience in monitoring and mitigating offline safety risks a plus
- Ability to conduct deep dive, specialist investigations and interrogate both technical and behavioral signals
- Intermediate SQL level; clear understanding of SQL, possesses the ability to edit and write simple to semi-complex queries
- Experience with data analysis tools and techniques, utilizing data insights to inform risk management decisions.
- Previous experience in trust & safety, fraud detection, or risk management within a user-centric platform.
- Understanding of criminal applications of technology preferred.
- Experience in crafting and delivering comprehensive intelligence reports on geopolitical, cyber, and violent actor behaviors and their impact on product exposure.
- Track record of analyzing and mitigating high-impact threats and threat actors.
- Proven ability to apply analytical and statistical methods to address real-world challenges using extensive data.
- Experience managing projects with organization-wide implications and collaborating with cross-functional stakeholders across multiple locations and time zones.
- Excellent communication and presentation skills, including the ability to convey complex data and insights to diverse audiences effectively.
- Strong team player, able to work closely with your team and help the program thrive beyond just your own personal work.
- For US hiring: needs to be PST or MST, and willing to work until 530pm PST.
- Occasionally required to work holidays, weekends, or evenings during high-profile or emergency events
- Early morning or late evening calls may be required to sync across global team
Benefits
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
- We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
- Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
- Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
- As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLdata analysisinvestigative frameworksanalytical methodsstatistical methodsrisk managementintelligence reportsdata insightsproject managementmonitoring systems
Soft skills
communication skillspresentation skillscollaborationteam playerproblem-solvinginterpersonal skillsleadershiporganizational skillsadaptabilitycritical thinking