Contour Software

System Operation Engineer

Contour Software

full-time

Posted on:

Location Type: Office

Location: Lahore • Pakistan

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Tech Stack

ApacheASP.NETJavaLinux.NETSQL

About the role

  • Provide deep-tier support for applications running on both Windows Server (2016–2022) and Linux (RHEL/Ubuntu/CentOS).
  • Maintain and tune the "connective tissue" of our apps, including IIS, Apache, and Tomcat.
  • Diagnose failures within Java (JRE/JDK) and ASP.NET environments.
  • Reverse-engineer the dependencies of legacy applications.
  • Understand the application and OS dependencies so that upgrades can be performed (in-place or migration) while keeping applications responsive.
  • Use PowerShell and Bash to automate health checks and create "self-healing" scripts for brittle services.
  • Provide support for co-workers with day-to-day tasks, including Active Directory, disk space and storage usage, network connectivity and troubleshooting, Windows and Linux vulnerability management, application installs, server builds and decommissioning.

Requirements

  • (2–3 Years Experience)
  • Platform Agnostic: You are comfortable at both a Windows Command Prompt and a Linux Terminal.
  • The "Detective" Instinct: You don't just "try a reboot." You check the logs, verify permissions, and isolate the variable.
  • Middleware Knowledge: You understand how a web server (Apache/IIS) hands off a request to an application server (Tomcat/ASP.NET).
  • Technical Communication: You can explain a complex technical failure clearly and provide a "Post-Mortem" that helps the team avoid the same issue twice.
  • Operating Systems Windows Server (AD, GPO, Permissions) AND Linux (SSH, Grep, Permissions, Cron)
  • Web/Middleware IIS (App Pools, Bindings) AND Apache/Tomcat (Config files, Connectors)
  • App Frameworks Basic familiarity with troubleshooting Java (JVM heap) or ASP.NET errors
  • Tools Proficiency with Event Viewer, Sysinternals (ProcMon), and Linux tail/journalctl
  • Database Basic SQL skills to verify that an app is successfully "talking" to its database.
Benefits
  • Medical Coverage – Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Conveyance Allowance
  • Profit Sharing Plan [Tenured Employees Only]
  • Life Benefit
  • Child Care Facility
  • Company Provided Lunch/Dinner
  • Professional Development Budget
  • Recreational area for in-house games
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Windows ServerLinuxJavaASP.NETPowerShellBashSQLIISApacheTomcat
Soft Skills
technical communicationproblem-solvingdiagnostic skillsteam supportlog analysisvariable isolationpost-mortem analysismiddleware knowledgeplatform agnosticdetective instinct