System Operation Engineer

Contour Software

Systems Investigator managing diverse applications at Contour Software, ensuring performance and stability across platforms. Collaborating with teams to diagnose issues and automate services.

Posted 4/15/2026full-timeLahore • 🇵🇰 PakistanJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ApacheASP.NETJavaLinux.NETSQL

About the role

Key responsibilities & impact

Provide deep-tier support for applications running on both Windows Server (2016–2022) and Linux (RHEL/Ubuntu/CentOS).
Maintain and tune the "connective tissue" of our apps, including IIS, Apache, and Tomcat.
Diagnose failures within Java (JRE/JDK) and ASP.NET environments.
Reverse-engineer the dependencies of legacy applications.
Understand the application and OS dependencies so that upgrades can be performed (in-place or migration) while keeping applications responsive.
Use PowerShell and Bash to automate health checks and create "self-healing" scripts for brittle services.
Provide support for co-workers with day-to-day tasks, including Active Directory, disk space and storage usage, network connectivity and troubleshooting, Windows and Linux vulnerability management, application installs, server builds and decommissioning.

Requirements

What you’ll need

(2–3 Years Experience)
Platform Agnostic: You are comfortable at both a Windows Command Prompt and a Linux Terminal.
The "Detective" Instinct: You don't just "try a reboot." You check the logs, verify permissions, and isolate the variable.
Middleware Knowledge: You understand how a web server (Apache/IIS) hands off a request to an application server (Tomcat/ASP.NET).
Technical Communication: You can explain a complex technical failure clearly and provide a "Post-Mortem" that helps the team avoid the same issue twice.
Operating Systems Windows Server (AD, GPO, Permissions) AND Linux (SSH, Grep, Permissions, Cron)
Web/Middleware IIS (App Pools, Bindings) AND Apache/Tomcat (Config files, Connectors)
App Frameworks Basic familiarity with troubleshooting Java (JVM heap) or ASP.NET errors
Tools Proficiency with Event Viewer, Sysinternals (ProcMon), and Linux tail/journalctl
Database Basic SQL skills to verify that an app is successfully "talking" to its database.

Benefits

Comp & perks

Medical Coverage – Self & Dependents
Parents Medical Coverage
Provident Fund
Employee Performance-based bonuses
Home Internet Subsidy
Conveyance Allowance
Profit Sharing Plan [Tenured Employees Only]
Life Benefit
Child Care Facility
Company Provided Lunch/Dinner
Professional Development Budget
Recreational area for in-house games
Sporadic On-shore training opportunities
Friendly work environment
Leave Encashment

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows ServerLinuxJavaASP.NETPowerShellBashSQLIISApacheTomcat

Soft Skills

technical communicationproblem-solvingdiagnostic skillsteam supportlog analysisvariable isolationpost-mortem analysismiddleware knowledgeplatform agnosticdetective instinct