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Merchant Account Manager – Maternity Cover
Connexity, Inc.Merchant Account Manager responsible for managing and growing key merchant accounts at Skimlinks. Collaborating with cross-functional teams to drive revenue growth and ensure client satisfaction in e-commerce.
About the role
Key responsibilities & impact- Evangelising how Merchants and cross functional Networks can all benefit from the Skimlinks and Connexity products and network
- Develop and implement strategies to optimise high-quality Editorial Partners, Shopping tools, Cashback partners, and Influencers to Skimlinks Merchants
- Present a full funnel approach to merchants, showcasing how Skimlinks solutions can support always-on activity across awareness, consideration and conversion stages to drive consistent, sustainable revenue growth
- Track and report on key performance indicators (KPIs) such as revenue, clicks, conversions, and program ROI for Merchants using various internal reporting tools
- Using insights and data to compile a presentation and provide strategic recommendations to clients directly in the format of a Quarterly Business Review on how they can reach their goals
- Working on proactive optimisation campaigns with the Publisher team to capitalize on key sales events
- Cross selling new and upcoming traffic sources to merchants in order to help increase incremental level of clicks, sales and revenue
- Working with the Operations team to analyse data and ensure our programs are technically optimised
- Run benchmarking reports and showcase competitive analysis to merchants so that they know what it takes to remain in the top 10% of their own vertical
- Negotiate and set up the most exclusive rates using various commercial models (flat fees and cost per click (CPC) for our partners
- Attend industry conferences and networking events to build, nurture and develop both new and existing merchant relationships, representing Skimlinks as a trusted brand ambassador and spokesperson for our vision
- Build rapport and establish key buyer personas within your merchant portfolio
- Create strategic relationships by identifying growth opportunities, building a trusted working relationship and identifying organisation pain points
- Successfully manage a portfolio of UK and potentially other EMEA regions merchant/advertiser portfolio
- Nurture new clients within your assigned vertical to understand their business requirements and how Skimlinks can support their key goals
- Collaborate with cross-functional teams including Marketing, Product and Operations to contribute to key projects and ensure client success
- Stay up-to-date on industry trends in affiliate marketing, BNPL, and influencer marketing, applying relevant knowledge to optimise client campaigns
Requirements
What you’ll need- Account Management and/or Business Development experience
- Experience with and/or strong knowledge of a variety of online marketing channels including performance, display, PPC, SEO
- Understanding of CPC and CPA cost models and KPIs associated with Publisher ecosystem (revenue per redirect, revenue per session, conversion, cost of sale, etc.)
- Experience and clear understanding of BNPL and influencer marketing platforms
- Comfortable working with technologies and technical teams, particularly as it pertains to the commercial and high-level aspects of implementing technology solutions
- Demonstrated success in negotiating, relationship building and account management
- Strong analytic, quantitative and technical aptitude with great attention to detail
- Drive and motivation to help advertisers find growth opportunities
- Excellent verbal, written and communication skills
- Objection handling and negotiation skills
- Curious about learning and interested in keeping up with industry trends
- Track record in networking and familiar with key players in the space
- An A-player and works well as part of a large diverse team
- Ability to set peers up for success
- Outstanding organisational skills
- Bachelor's degree or equivalent work experience
- Self-motivated, driven, flexible and adaptable with a proven track record of exceeding goals
- Salesforce/Microsoft Office/Excel/PowerPoint
- Be present at London office minimum three times per week
Benefits
Comp & perks- Healthcare insurance & cash plans
- Pension
- Income Protection
- Parental Leave Policies
- Learning & Development Program
- Wellness Resources
- Lunch paid when attending the office
- Various social events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account ManagementBusiness DevelopmentOnline MarketingPerformance MarketingDisplay AdvertisingPPCSEOCPCCPAData Analysis
Soft Skills
NegotiationRelationship BuildingAnalytical SkillsAttention to DetailCommunication SkillsObjection HandlingCuriosityOrganizational SkillsTeam CollaborationSelf-Motivation
Certifications
Bachelor's Degree