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Creator Success Manager
Connexity, Inc.Creator Success Manager at ShopYourLikes focuses on creator growth and agency relationships. Driving monetization and performance accountability in a high-impact role.
About the role
Key responsibilities & impact- Provide guidance to Key Creators and agencies as needed, helping them achieve growth and monetisation goals
- Maintain strong, high-level relationships with creators through regular, targeted communication
- Monitor creator content and performance patterns to identify opportunities for improvement
- Support onboarding and education of new creators with a focus on long-term engagement
- Assist in campaign management and reporting, prioritising high-impact initiatives
- Support highest growing sponsorships campaigns and deliverables
- Work with marketing to plan a 12 month events plan aimed at strengthening relationships with talent agencies
Requirements
What you’ll need- 2–4 years of experience in creator partnerships, talent management, social commerce, or affiliate marketing, ideally across both affiliate and sponsorship models
- Proven track record of onboarding new creators
- Demonstrated ability to drive creator growth and revenue through coaching, performance insights, and strategic guidance
- Strong understanding of creator monetization, including affiliate performance, retailer dynamics, and sponsorship value
- Experience collaborating with Talent Managers, Agencies, or Creator collectives, with the ability to communicate commercial value clearly
- Comfortable analysing creator content, audience data, and daily performance metrics to identify opportunities and prioritise time
- Excellent relationship-building skills with creators and partners, using high-touch communication when needed
- Highly organised and efficient, able to manage pipelines, creator touchpoints, and campaign activity without heavy administrative overhead
- A deep passion for creators, social trends, and platform dynamics, paired with strong intuition for what drives engagement and conversions
- Experience using CRM tools (e.g., HubSpot) to manage acquisition funnels and track creator performance
- A collaborative, proactive mindset suited for a fast-paced, high-growth environment
Benefits
Comp & perks- Healthcare insurance & cash plans
- Income Protection
- Parental Leave Policies
- Learning & Development Program
- Flexible work schedules and work from home/work from office policy
- Lunch paid when attending the office
- Wellness Resources
- Equity
- Bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
creator partnershipstalent managementsocial commerceaffiliate marketingcreator monetizationperformance insightscampaign managementaudience data analysisperformance metrics analysis
Soft Skills
relationship-buildingcommunicationorganisational skillsefficiencycollaborationproactive mindsetcoachingstrategic guidanceintuition for engagement