Occupational Therapy Services Supervisor

Connections Academy

Occupational Therapy Services Supervisor responsible for account management and supervision of teletherapy services. Leading team of therapists and ensuring compliance in service delivery.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned partner schools, building strong working relationships with Special Education leaders and staff
Coordinate service delivery to meet the unique needs and requirements of assigned schools and students referred for services
Collaborate with Student Services Specialists, School Success Partners, and Directors of School Operations through account management meetings, monthly reporting, and issue resolution
Identify, report, and escalate service-level concerns through established incident and intake processes in collaboration with Service Delivery leadership
Analyze programmatic and operational reports to monitor service delivery effectiveness and compliance
Partner with OT Services leadership to implement departmental policies, procedures, and best practices
Collaborate with the OT Services Department Manager on staffing models and recruitment strategies to ensure appropriate staffing coverage and a strong OTR pipeline
Communicate regularly with Special Education Directors and school teams to ensure consistent implementation of program expectations and procedures
Develop and maintain expertise in school- and state-specific policies, procedures, and requirements for delivering Occupational Therapy services
Interview, hire, onboard, train, and supervise a team of approximately 20 full-time and part-time OTRs providing remote teletherapy services
Lead and support professional development activities as requested
Conduct regular performance evaluations, providing high-quality written and verbal feedback; document performance concerns, complete log audits, and complete formal performance evaluations
Ensure OTRs consistently demonstrate professionalism, therapeutic effectiveness, and a strong customer service orientation
Maintain frequent, ongoing communication with direct reports, including at least bi-monthly meetings to support compliance, collaboration, and professional growth
Support OTRs in understanding and meeting certification, licensure, and professional development requirements
Assist OTRs with the implementation of program updates, procedural changes, and new software or technology platforms
Foster a strong sense of community, collaboration, and engagement within the OTR team
Review and submit assigned staff timesheets for payroll processing
Complete additional duties and departmental projects as assigned

Requirements

What you’ll need

Minimum of five (5) years of experience as a licensed and registered OT(R) providing school-based services (teletherapy experience required)
At least one (1) year of direct supervisory experience required; three (3) years preferred
Master’s degree in a related field required
Ability to obtain and maintain multiple state certifications, licenses, and clearances as required for assigned schools
Ability to use a personal electronic device and email address for two-step authentication
Strong leadership skills with a focus on accountability for student outcomes
Demonstrated ability to analyze and interpret service delivery and performance data
Comfort presenting information to both small and large audiences
High level of technological proficiency, including Microsoft Office, Google Workspace, and Power BI
Customer-focused mindset with strong written and verbal communication skills
Creative, innovative problem-solver with adaptability to changing priorities
Proven ability to manage multiple projects simultaneously in a fast-paced environment
Collaborative team player with the ability to delegate and work cross-functionally
Commitment to demonstrating Pearson Core Values consistently

Benefits

Comp & perks

Flexible work environment
Ability to work from home on a regular basis
Equipment Provided by the Company: Laptop, Headset, Second Monitor

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Occupational Therapyteletherapydata analysisperformance evaluationstaff recruitmentservice deliveryprogram implementationcompliance monitoringcustomer service orientationproject management

Soft Skills

leadershipcommunicationproblem-solvingadaptabilitycollaborationaccountabilitycreativityteamworksupervisory skillsprofessional development

Certifications

licensed Occupational Therapistregistered Occupational Therapiststate certificationsprofessional development certifications