Customer Service Representative

Conexwest

Customer Service Representative providing assistance to customers in a remote role. Handling inquiries, accounting tasks, and coordinating dispatch schedules while working flexible hours.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Be the friendly face and voice that helps customers with their questions and concerns
Create and manage customer cases, directing them to the right team for solutions
Handle basic accounting tasks—updating payments, processing invoices, and keeping things organized
Answer the incoming calls
Keep dispatch schedules on track by coordinating updates, pickups, and changes
Work closely with different teams to make sure everything runs smoothly
Stay on top of customer records, transactions, and resolutions

Requirements

What you’ll need

High school diploma or equivalent (college degree is a plus but not required!)
Experience in customer service, accounting, or dispatch coordination is a bonus
Strong multitasking skills
Excellent communication and problem-solving abilities
Tech-savvy: Comfortable with Microsoft Office, email, and learning new software
Positive, can-do attitude and a team-oriented mindset
Availability to work Mon - Fri 8:00 am to 5:00 pm PST schedule (Los Angeles time)

Benefits

Comp & perks

Competitive pay
Benefits
Work-life balance
Training and development opportunities
Supportive team environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accountingcustomer servicedispatch coordinationmultitaskingproblem-solving

Soft Skills

communicationteam-oriented mindsetpositive attitude

Certifications

high school diplomacollege degree