Application Support Engineer

Concept Plus, LLC

Application Support Engineer for Concept Plus supporting Oracle Cloud Infrastructure for federal agencies. Responsible for backend administration and support in a multitenant enclave environment.

Posted 5/9/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudLinuxOracleTypeScriptVMware

About the role

Key responsibilities & impact

supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure
plan, design, develop, migrate, install, or implement various technology products, or enhance computer programs
Assist in defining requirements, designing and building data center technology components and testing efforts.
Support acceptance testing of applications in target cloud environment
Support application bug fix for migration-related application defects
Structure and coordinate with application functional owners for the required testing of applications prior to, during, and post migration
Report and resolve issues related to infrastructure and application migration activities
Determine the Definition of Ready for work items to be slotted into a Sprint activities
Deliver working software or acceptable deliverables in every iteration/activities
Help the Product Owner break larger work items (Epics, User Stories) into smaller User Stories based on functionality activities
Estimate Product Backlog items (Epics, User Stories), Decompose User Stories into smaller, actionable Tasks, Estimate Tasks during Sprint Planning, Commit to Sprint delivery based on the Definition of Done, Adhere to the Definition of Done activities
Report daily status & impediments during Daily Stand-Up activities
Escalate impediments, Frequent (daily) communication with and demonstration of progress to the Product Owner activities
Maintain all boards (Scrum) activities
Maintain project management tool (JIRA)

Requirements

What you’ll need

US Citizenship Required
T3/T5 (TS / TS SCI w/Poly) – Fully Cleared Only, must confirm clearance is active
Bachelors Degree required
5+ years’ practical experience
Must have administration experience with at least two of the following applications: ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon
Proficient in installing and configuration application client tools on VDI Images and Pools
Must have strong experience with Oracle Linux or RHEL operating systems
Hands-on experience with STIG compliance using preferably Evaluate-STIG, Mitre SAF Heimdall, or equivalent
Skilled in diagnosing and resolving application Applications connectivity and integrations issues
Experience configuring load balancing for Applications
Knowledge of SAML/SSO authentication and application level configuration for identity integrations
Provide Level 2 and Level 3 support for application and integration issues
Create a management plan, validates sizing, and forecasted sizing
Manage and safeguard licenses, keys, and other sensitive secrets within an approved vaulting solution
Experience producing and maintaining CDRL documentation
Preferred experience with Microsoft Windows Server Administration
Strong verbal, written, organizational and documentation skills.
Current CompTIA Security+
At least one of the following certifications for 8570 Baseline: CISSP, CCNA, CAP, CASP+ CE, CCISO, CND, CSSLP, CYSA+, GSLC, SSCP.

Benefits

Comp & perks

competitive pay
comprehensive health, dental, and vision insurance
paid life insurance
paid time off
11 paid holidays
performance bonuses
tuition reimbursement
unlimited training
opportunity to thrive in a collaborative, flexible, and innovative environment

ATS Keywords

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Hard Skills & Tools

Oracle Cloud Infrastructureapplication administrationALM OctaneUFTLoadRunnerDynatraceReadyAPICyberArkVMWareOracle Linux

Soft Skills

strong verbal communicationstrong written communicationorganizational skillsdocumentation skillsproblem-solvingcollaborationagile methodologysprint planningstatus reportingimpediment escalation

Certifications

CompTIA Security+CISSPCCNACAPCASP+ CECCISOCNDCSSLPCYSA+GSLC