Application Support Engineer
Concept Plus, LLC
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
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About the role
- supporting the sustainment of Applications/Services providing the backend administration and support in client infrastructure
- plan, design, develop, migrate, install, or implement various technology products
- apply knowledge of software and programming to deploy or migrate and test applications
- support acceptance testing of applications in target cloud environment
- support application bug fix for migration-related application defects
- structure and coordinate with application functional owners for the required testing of applications prior to, during, and post migration
- report and resolve issues related to infrastructure and application migration activities
- determine the Definition of Ready for work items to be slotted into a Sprint activities
- deliver working software or acceptable deliverables in every iteration/activities
- help the Product Owner break larger work items (Epics, User Stories) into smaller User Stories based on functionality activities
- estimate Product Backlog items (Epics, User Stories), decompose User Stories into smaller actionable Tasks, estimate Tasks during Sprint Planning, commit to Sprint delivery based on the Definition of Done, adhere to the Definition of Done activities
- report daily status & impediments during Daily Stand-Up activities
- escalate impediments, frequent (daily) communication with and demonstration of progress to the Product Owner activities
- maintain all boards (Scrum) activities
- maintain project management tool (JIRA)
- work productively in a team environment and participate as a positive and cooperative team member
- strong verbal, written, organizational and documentation skills.
Requirements
- US Citizen
- Active Secret Clearance
- Bachelors Degree
- 5+ years’ practical experience
- Installing Application client tools on VDI Images/Pools
- STIG experience
- CDRL documentation experience
- VMware VDI
- Microsoft Windows Server Administration
- Micro Focus Application Lifecycle Management (ALM) Octane
- Active CompTIA Security+ Certification
- Active IASAE L2 certification (i.e. CISSP, CCNA, CAP, CASP+ CE, CCISO, CND, CSSLP, CYSA+, GSLC, SSCP)
- Experience in a Windows and Linux Environment
- Administration and configuration of ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, VMWare/Horizon
Benefits
- competitive pay
- comprehensive health, dental, and vision insurance
- paid life insurance
- paid time off
- 11 paid holidays
- performance bonuses
- tuition reimbursement
- unlimited training
- opportunity to thrive in a collaborative, flexible, and innovative environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
application migrationacceptance testingbug fixingsoftware deploymentsprint planningtask estimationuser story decompositionVDI installationWindows Server AdministrationLinux administration
Soft Skills
communicationorganizational skillsteam collaborationproblem-solvingdocumentation skills
Certifications
CompTIA Security+IASAE L2 certificationCISSPCCNACAPCASP+ CECCISOCNDCSSLPCYSA+