Representative, Physical Security
Concentrix
full-time
Posted on:
Location Type: Office
Location: Curitiba • Brazil
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Job Level
About the role
- Provides administrative support to the security department in coordination with the coordinator.
- Maintain and manage security files in an organized manner; all reports from all sites are documents generated by the contracted security provider.
- Provide administrative support in the implementation of security and protection policies.
- Audit all security documents.
- Support the investigation of security incidents.
- Handle access control system requests and ID badge printing.
- Report and manage all updates related to service level agreements included in the Security contract.
- Monitor KPIs included in the security service together with the coordinator.
- Follow up on complaints related to the security service together with the coordinator.
Requirements
- Eligible audience: Customer service agents, compliance assistants, and staff from Curitiba
- Minimum 6 months in current role;
- No disciplinary measures in the last 6 months and during the selection process;
- Not currently in PIP/PSP;
- Annual performance rating for 2024 minimum 3;
- Not on vacation during the process and not on leave between July and September, and no medical leaves during the process;
- Candidate ABS up to 4% in the last 3 months
- Bachelor's degree in progress or completed in Business Administration or related fields;
- Intermediate Excel
- English and Spanish (differential/plus)
Benefits
- 5x2 schedule, Monday to Friday from 08:00 to 17:48
- Modality: On-site
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative supportsecurity policies implementationdocument auditingincident investigationaccess control systemsID badge printingKPI monitoringcustomer serviceExcel (intermediate)bachelor's degree in Business Administration
Soft skills
organizational skillscommunication skillscoordinationproblem-solvingattention to detailcustomer service orientationteam collaborationcomplaint resolutiontime managementadaptability