Data Analyst, Bilingual
Concentrix
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇷 Argentina
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Attend team meetings and agile ceremonies to understand the business context and model objectives for each annotation project
- Apply deep comprehension and sound judgment to machine learning inputs and outputs
- Listening to and transcribing complex or messy audio (accents, background noise)
- Scoring conversations related to technical issues for quality
- Reading transcripts to identify call drivers and user intent
- Make critical decisions regarding what constitutes high-quality data for each use case
- Proactively reach out to subject matter experts when additional context is required to ensure accuracy
- Collaborate closely with data scientists, product managers, ML engineers, architects, and data engineers
- Participate in data curation for model creation, evaluation, and ongoing monitoring
- Help design and continuously improve annotation workflows to enhance efficiency and quality
Requirements
- Required professional business experience
- Expert command of the English language, both written and spoken
- Strong problem-solving skills with the ability to quickly understand complex business objectives and make clear, defensible decisions about data quality
- High accountability and comfort working with limited ambiguity
- Strong critical thinking and sound judgment
- Proactive communication skills, with a willingness to engage subject matter experts.
Benefits
- Professional business experience
- Expert command of the English language, both written and spoken
- Strong problem-solving skills with the ability to quickly understand complex business objectives and make clear, defensible decisions about data quality
- High accountability and comfort working with limited ambiguity, including the ability to independently resolve challenges
- Critical thinking and sound judgment to weigh trade-offs and select the most appropriate data to meet business goals
- Proactive communication skills, with a willingness to engage subject matter experts when clarification is needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
machine learningdata curationannotation workflowsdata quality assessmenttranscriptionaudio analysiscall driver identificationuser intent analysismodel evaluationmodel monitoring
Soft skills
problem-solvingcritical thinkingsound judgmentproactive communicationaccountabilityadaptabilitycollaborationdecision-makinglisteningengagement