Senior Specialist, Sales Development
Concentrix
full-time
Posted on:
Location Type: Remote
Location: Remote • Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $16 - $21 per hour
Job Level
Senior
Tech Stack
SFDC
About the role
- Engage with customers through inbound and outbound calls and/or online channels
- Deliver exceptional customer service and/or technical support
- Provide accurate weekly/monthly/quarterly sales forecast
- Master product knowledge and technical understanding of services
- Manage external competitive pressures and handle objections
- Maintain CRM to ensure all relevant data is captured
- Undertake sales motions including lead qualification and lead conversion
- Work with your team and report directly to a Sales Manager
Requirements
- 4+ years of experience working in a customer service or sales capacity
- Prior success in achievement of personal and team sales quota/goals
- Experience in high-volume calling
- Experience learning new technology and data
- Problem solving skills
- Excellent knowledge of MS Office programs
- Experience working with Salesforce.com or similar CRM
- Experience or willingness to work from home
- Proficiency in fast-paced multi-tasking
- Personal qualities/skills important to the role
Benefits
- medical, dental, and vision insurance
- comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- paid time off and holidays
- paid training days
- DailyPay enrollment option to access pay "early"
- Company networking opportunities with organized groups
- Health and wellness programs with trained partners
- Mentorship programs that support your rewarding career journey
- A modern, state-of-the-art office setting with advanced technologies and a great team
- Programs and events that support diversity, equity, and inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales forecastinglead qualificationlead conversioncustomer servicetechnical supportproblem solvingdata analysismulti-tasking
Soft skills
communicationteamworkadaptabilitycustomer engagementobjection handling