Concentrix

Renewal Sales Specialist

Concentrix

full-time

Posted on:

Origin:  • 🇺🇸 United States • Tennessee

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Salary

💰 $15 - $17 per hour

Job Level

JuniorMid-Level

Tech Stack

SFDC

About the role

  • Prepare quotes, contracts, and RFP/RFI responses
  • Maintain quote documentation with accurate pricing and configurations
  • Maintain sales demonstration tools and applications in support of sales teams
  • Work within a few sources of data/systems to produce an outcome with some variability
  • Practice a moderate level of independent judgement to make decisions
  • Develop and deliver sales presentations and/or trainings in a professional and effective manner
  • Maintain up-to-date awareness of company activities and industry trends
  • Provide consistent follow up on opportunities or inquiries
  • Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
  • Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
  • Identify and summarize moderately complex issues for management review
  • Work with teams and report directly to Support Manager

Requirements

  • 2+ years of experience working in a customer service or sales capacity
  • Prior success in achievement of personal and team sales quota/goals
  • Experience in high-volume calling
  • Experience learning new technology and data
  • Problem solving skills
  • Excellent knowledge of MS Office programs
  • Experience working with Salesforce.com or similar CRM
  • Experience or willingness to work from home
  • Must reside in the United States and have a valid U.S. address for residence
  • Language Requirements: English (Required)