Concentrix

L&D Instructional Designer/Developer

Concentrix

full-time

Posted on:

Origin:  • 🇬🇹 Guatemala

Visit company website
AI Apply
Manual Apply

Job Level

Mid-LevelSenior

About the role

  • Manage end-to-end processes as lead designer to design and develop adult classroom facilitator-led and self-paced materials
  • Develop and maintain training materials for participants and facilitators with learning objectives, activities, content based on top call drivers, and performance measurements
  • Collaborate with peers to propose creative learning solutions and identify alternative delivery methods
  • Interact and lead discussions with multiple key stakeholders to solicit input on program needs and classroom delivery strategies
  • Mentor peers by conducting peer reviews for other Instructional Designers
  • Lead learning initiative projects, create onboarding material, and maintain SharePoint site for content creation
  • Lead or collaborate with business stakeholders for analysis and redesign of curriculum maps
  • Lead Trainer the Trainer teach backs; synthesize, clarify and follow-up on feedback
  • Oversee implementation, organize and consolidate feedback, conduct performance analysis to validate training effectiveness, and update materials
  • Request and interpret reports to perform analysis, trend performance gaps and recommend learning solutions
  • Research industry trends and recommend innovative techniques to improve standards
  • Provide support or act as backup to the Instructional Design Manager including coordinating, prioritizing, assigning, and monitoring team work assignments

Requirements

  • Bachelor's Degree in related field from a four-year college or university (preferred)
  • 3 - 5 Years of Experience preferred
  • Sense of professionalism and ability to develop relationships
  • Strong attention to detail
  • Self-starter, sense of urgency, and works well under pressure
  • Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables
  • Proficient in Microsoft Office
  • Strong communication skills, both written and verbal
  • Proficient in content development tools (ex: Adobe Captivate, Articulate 360 and Vyond)
  • Proficient in photo and audio editing software (ex: Photoshop, Illustrator, MS Paint, Adobe Audition and Audacity)
  • Effective presentation skills, including creative training techniques and adult/accelerated learning techniques
  • Language Requirements: English (Required)