Concentrix

Inside Sales Rep – Licensed Insurance, Bilingual: English / Spanish

Concentrix

full-time

Posted on:

Location Type: Remote

Location: Remote • Ohio, South Carolina, South Dakota, Tennessee, Texas • 🇺🇸 United States

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Salary

💰 $20 per hour

Job Level

Junior

About the role

  • Provide inbound customer support using a call flow guide in the customer’s preferred language
  • Use product knowledge, build client relationships
  • Be detail-oriented when it comes to sales of products and services
  • Track, document, and retrieve information in databases
  • Offer additional products and/or services with every sale
  • Deliver expert customer experiences…with a smile.

Requirements

  • The ability to read, write and speak fluently both Spanish and English
  • A valid P&C License (Property & Casualty or Personal Residential) with no appointments
  • 1+ year of customer service experience
  • Open availability
  • A high school diploma or GED
  • A quiet, distraction-free environment to work from in your home
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies
  • Strong computer navigation skills and PC knowledge
  • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
  • High Speed internet (no wireless/hotspots or satellite) and a smartphone
  • Must reside in the United States and have a valid U.S. address for residence
Benefits
  • medical, dental, and vision insurance
  • comprehensive employee assistance program (EAP)
  • 401(k) retirement plan
  • paid time off and holidays
  • paid training days
  • DailyPay enrollment option to access pay "early," when you want it
  • performance-based incentives
  • lucrative employee referral bonus opportunities
  • company networking opportunities with organized groups
  • health and wellness programs
  • mentorship programs
  • work-from-home convenience
  • programs and events that support diversity, equity, and inclusion

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer servicebilingual (Spanish and English)P&C Licensedatabase managementsales techniquesmulti-taskingcomputer navigationPC knowledge
Soft skills
detail-orientedrelationship buildingeagerness to learnexpert customer experiencecommunication skills
Certifications
high school diplomaGEDProperty & Casualty License