Director, Product Management

Concentrix

full-time

Posted on: 8/27/2025

Origin: • 🇺🇸 United States • Idaho

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💰 $150,000 - $210,000 per year

SeniorLead

About the role

Concentrix is a global technology and services leader delivering SaaS software and services to brands worldwide
Lead and champion next-generation Conversational and Generative AI tools
Develop and influence long-term product vision, strategy, objectives, and performance metrics
Redefine and enhance the product function, clarifying responsibilities and inter-team interactions
Collaborate with cross-functional partners to establish effective collaboration models and processes
Build consensus among product teams and cross-functional leaders through clear communication
Inspire, coach, and mentor Product Managers and Product Designers
Work closely with the VP of AI and Leadership Team and collaborate with Engineering, Sales, Marketing, Customer Support, Operations, and People teams
Guide the future use of core AI technologies in products impacting global customers and employees

Over 12 years of experience in Product Management
At least 5 years of leading a Product Team in a fast-growing startup, managing teams of more than 5 product managers
Proven experience in scaling products from startup to over $100M in revenue
Demonstrated success in delivering a cohesive product vision and solving complex challenges creatively
Capable of acting as a player/coach, balancing hands-on involvement with team leadership
Collaborative and low-ego, valuing trust and open communication within teams
Skilled in attracting, developing, and retaining a high-performing Product Team
Proficient in bridging business and technical aspects to meet customer needs effectively
Empathetic towards writers, marketers, and business owners
Strong leadership and communication skills, adept at managing stakeholder expectations across all organizational levels
Experience with Conversational AI products is advantageous
Passion for Generative AI and strategic innovation