Concentrix

Customer Service, Bilingual EN/PT

Concentrix

full-time

Posted on:

Location Type: Office

Location: São Paulo • 🇧🇷 Brazil

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Provide support in English and Spanish via phone or chat.
  • Resolve customer issues with professionalism and empathy.
  • Log cases and follow up through internal systems.

Requirements

  • Upper-intermediate English (B2+)
  • Valid ID (passport or national ID)
  • Completed high school
  • Stable internet connection (if remote)
  • Schedule flexibility
Benefits
  • Competitive salary
  • Career growth opportunities
  • English & tech training
  • Remote or hybrid work options
  • Medical coverage and extra perks
  • Diverse, inclusive environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
professionalismempathycustomer supportissue resolutioncommunication
Certifications
valid IDcompleted high school