Insurance/Claims Associate

ConceiveAbilities

Insurance/Claims Associate focusing on managing insurance policies for surrogates. Collaborating with clients, vendors, and internal teams to ensure successful insurance coordination and claims processes.

Posted 5/16/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Coordinates the insurance needs of every matched surrogate, including maternity, accidental death, complication, and bedrest policies.
Assists third party insurance brokers to secure policies and provide medical records to support the underwriting process
Liaise with clients and vendors to actively manage and complete financial and insurance tasks related to the client’s journey.
Works closely with vendors providing medical claim resolutions and payments
Disburse payments for insurance and medical claims through escrow
Review and audit medical claims, confirming appropriate amounts paid
Ensure standards and requirements are met for every match
Coordinates with internal teams, including Sales, Legal, and Operations to prioritize and complete tasks, and help resolve customer-facing issues in a timely and satisfactory manner.
Performs financial analysis as requested
Ensures all records are entered on a timely basis and accurately coded, including transaction consistency between QuickBooks Online, Salesforce, and Escrow systems.
Represents ConceiveAbilities as a warm and best-in-class service through exceptional communication and follow through

Requirements

What you’ll need

Associates degree or 2-years of relevant insurance/claims experience
Past professional experience within health care is a plus
Excellent communication skills, both verbal and written
High degree of attention to detail
Computer and data entry skills
Solid organizational skills, multitasking, and time-management
Demonstrated success working with multiple vendors, processes and systems
Knowledge of Excel is required
Medical billing and claims experience preferred

Benefits

Comp & perks

Generous PTO
Remote-first culture, with participation in in-person Employee Events
Travel for Employee Events
Medical, dental, vision, short- and long-term disability, basic life, and voluntary life
401(k) with matching contributions
FSAs
Continuing education allowance
The opportunity to make a difference and help build families

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial analysismedical billingclaims experiencedata entryattention to detailmultitaskingtime-managementinsurance coordinationauditingtransaction coding

Soft Skills

communicationorganizational skillscustomer serviceproblem-solvingcollaborationvendor managementattention to detailfollow throughadaptabilityinterpersonal skills

Certifications

Associates degree