Cloud IT Support Specialist

CompTech Computer Technologies

Cloud IT Support Specialist supporting mission-critical cloud and infrastructure environments at CompTech. Responsibilities include IT support services, system installation, and collaboration with engineering and cybersecurity teams.

Posted 5/26/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityOracle

About the role

Key responsibilities & impact

Support mission-critical cloud and infrastructure environments.
Planning, coordination, and delivery of IT support services, including system installation, configuration, troubleshooting, user assistance, and training.
Ensuring high levels of system availability, performance, and security.
Support operations in compliance with DoD cybersecurity policies, FedRAMP, and RMF.
Respond to incidents and service requests.
Collaborate with engineering, cybersecurity, and operations teams.

Requirements

What you’ll need

Six (6) years of progressive experience in the field of Information Processing including hands – on experience supporting Department of Defense (DoD) IT hosting solutions.
Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions.
Two (2) of which are concentrated, hands-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
Required Certifications – A combination totaling at least three (3), one (1) from each listed below: IA Level: IAT-II: One (1) of the following: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP, CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH and one of the following: Google Associate Cloud Engineer, Google Professional Cloud Architect and One of the following: AWS Certified Cloud Practitioner, AWS Certified Security – Specialty, AWS Certified Solutions Architect – Associate, AWS Certified Solutions Architect – Professional, AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified Azure Security Engineer Associate, Oracle Cloud Infrastructure Cloud Operations, Red Hat Certified Engineer.
Must hold Active Top Secret Security Clearance.

Benefits

Comp & perks

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Hard Skills & Tools

cloud supportsystem installationsystem configurationtroubleshootinguser assistancetrainingsystem performancesystem securityincident responseservice request management

Soft Skills

planningcoordinationcollaboration

Certifications

IAT-IICCNA SecurityCySA+GICSPGSECSecurity+ CECNDSSCPCASP+ CEAWS Certified Cloud Practitioner