Performance Governance Analyst – KPI & Service Excellence

Compass

Governance Analyst at Compass UOL to enhance performance indicators framework. Collaborating with stakeholders for data-driven decisions and analysis.

Posted 6/3/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Structure, evolve and govern the Shared Services Center (SSC) performance indicator framework;
Ensure methodological standardization, conceptual clarity and traceability of indicators;
Define concepts, formulas, calculation rules and analysis criteria;
Identify and prioritize measurement gaps across the cost, timeliness and quality pillars;
Conduct validation cycles with business areas and stakeholders;
Prioritize and manage the indicator backlog considering impact and feasibility;
Support the development of governance frameworks and performance monitoring;
Monitor indicator maturity and propose continuous improvements;
Interface with BI and data teams for metric implementation;
Translate strategic and operational requirements into actionable, measurable indicators;
Act in a consultative capacity, supporting data-driven decision making.

Requirements

What you’ll need

Bachelor's degree or postgraduate qualification in IT, Engineering, Statistics, Business Administration or related fields;
Solid experience (minimum 4+ years) with metrics, performance or governance;
Experience in defining, structuring and governing KPIs and operational metrics;
Experience engaging with stakeholders and business areas;
Knowledge of performance frameworks and indicator management;
Ability to operate at both strategic level and in the conceptual detailing of indicators;
Experience with Shared Services Centers (SSC);
Familiarity with BI tools (Power BI, Tableau, etc.);
Experience in Data & Analytics environments;
Knowledge of continuous improvement methodologies (Lean, Six Sigma);
Experience on projects with large companies or in complex environments.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Compass Website LinkedIn All Job Openings 10,000+ employees 🏠 Real Estate 📱 Media Real Estate
Media Compass is a real-estate-focused content and services site that provides detailed market analysis, buying/selling/renting guides, mortgage and financing information, and home improvement and renovation advice. The site offers resources for homebuyers, sellers, renters, agents, and real estate investors — including articles on appraisals, affordable housing, investment strategies, staging and property maintenance. Compass aims to help users make informed decisions across the housing lifecycle through timely market updates and practical how-to content. Performance Governance Analyst – KPI & Service Excellence Job not on LinkedIn 🔥 6 minutes ago 🇧🇷 Brazil – Remote ⏰ Full Time 🟠 Senior 🎲 Risk 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Structure, evolve and govern the Shared Services Center (SSC) performance indicator framework;
Ensure methodological standardization, conceptual clarity and traceability of indicators;
Define concepts, formulas, calculation rules and analysis criteria;
Identify and prioritize measurement gaps across the cost, timeliness and quality pillars;
Conduct validation cycles with business areas and stakeholders;
Prioritize and manage the indicator backlog considering impact and feasibility;
Support the development of governance frameworks and performance monitoring;
Monitor indicator maturity and propose continuous improvements;
Interface with BI and data teams for metric implementation;
Translate strategic and operational requirements into actionable, measurable indicators;
Act in a consultative capacity, supporting data-driven decision making. 🎯 Requirements
Bachelor's degree or postgraduate qualification in IT, Engineering, Statistics, Business Administration or related fields;
Solid experience (minimum 4+ years) with metrics, performance or governance;
Experience in defining, structuring and governing KPIs and operational metrics;
Experience engaging with stakeholders and business areas;
Knowledge of performance frameworks and indicator management;
Ability to operate at both strategic level and in the conceptual detailing of indicators;
Experience with Shared Services Centers (SSC);
Familiarity with BI tools (Power BI, Tableau, etc.);
Experience in Data & Analytics environments;
Knowledge of continuous improvement methodologies (Lean, Six Sigma);
Experience on projects with large companies or in complex environments. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Governance Analyst – Products and Technology 🕒 5 days ago Efí Bank 201 - 500 🏦 Banking 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Senior Governance Analyst for Products and Technology at Efí Bank. Ensuring portfolio visibility and effective project governance across organizational initiatives. 🇧🇷 Brazil – Remote ⏰ Full Time 🟠 Senior 🎲 Risk 🗣️🇧🇷🇵🇹 Portuguese Required Senior Master Data Governance Analyst – Master Data 🕒 May 22 LIBBS FARMACÊUTICA LTDA 1001 - 5000 💊 Pharmaceuticals 🧬 Biotechnology ⚕️ Healthcare Insurance Website LinkedIn All Job Openings undefined 🇧🇷 Brazil – Remote ⏰ Full Time 🟠 Senior 🎲 Risk 🗣️🇧🇷🇵🇹 Portuguese Required Senior Data Steward, Governance 🕒 May 21 CI&T 5001 - 10000 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Data Steward ensuring quality, governance, and usability of data in a tech transformation firm. Collaborating with data owners and partners to maintain data standards and address data issues. 🇧🇷 Brazil – Remote 💰 $5.5M Venture Round on 2014-04 ⏰ Full Time 🟠 Senior 🎲 Risk IT Governance Analyst – Senior Product and Technology Governance 🕒 May 14 Beyond Soluções 51 - 200 💳 Fintech 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Analista de Governança de TI at Beyond Soluções connecting tech talents to high-impact projects and providing professional growth opportunities. 🇧🇷 Brazil – Remote ⏰ Full Time 🟠 Senior 🎲 Risk 🗣️🇧🇷🇵🇹 Portuguese Required Implementation Consultant – Governance & Processes 🕒 May 11 SoftExpert - Software for Excellence 501 - 1000 🏢 Enterprise ☁️ SaaS 📋 Compliance Website LinkedIn All Job Openings Professional supporting governance and software implementation for various clients at SoftExpert. Involves mapping processes, configuring workflows, and training sessions. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎲 Risk 🗣️🇧🇷🇵🇹 Portuguese Required 🗣️🇪🇸 Spanish Required View More Risk Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

metricsperformance governanceKPI definitionindicator managementdata analysiscontinuous improvement methodologiesLeanSix Sigmaperformance frameworksdata-driven decision making

Soft Skills

stakeholder engagementconsultative capacitystrategic thinkingconceptual detailingprioritizationimpact assessmentfeasibility analysiscommunicationorganizational skillscollaboration