Delivery Manager
Compass
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Strengthen relationships with client managers and leadership, acting as a point of connection between areas.
- Clearly communicate the team's strategy in line with company direction.
- Provide early visibility to the executive team on critical situations or potential risks.
- Manage selection, allocation, and movement of personnel; support training, career development, recognition, promotions, time off, vacations, budgeting, and participate in offboarding and termination decisions.
- Monitor and keep information up to date on projects, allocations, vacations, vacancies, and time tracking in Compass UOL's official tools.
- Ensure execution of team rituals and processes.
- Ensure that culture, communication, guidelines, processes, and corporate governance are followed by all direct reports.
- Be accountable for the smooth running of operations.
Requirements
- Previous experience managing delivery, projects, services, or operations in a technology context.
- Strong ability to build relationships with internal and external stakeholders.
- Strategic vision and ability to lead teams and projects efficiently with a results-oriented focus.
- Knowledge of management tools, team monitoring, and financial control.
- Ability to handle multiple priorities, mitigate risks, and resolve problems.
- Leadership profile, clear communication, and orientation toward processes and governance.
- Availability to work in a hybrid model in São Paulo
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementservice deliveryoperations managementfinancial controlteam monitoring
Soft skills
relationship buildingstrategic visionleadershipclear communicationresults-oriented focusproblem solvingrisk mitigationprocess orientation