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Customer Success Working Student – Controlling SaaS
Companyon Analytics GmbHCustomer Success Werkstudent für Controlling-SaaS in Düsseldorf, supporting project management and customer satisfaction. Collaborating closely with product, technology, and sales teams to deliver results.
About the role
Key responsibilities & impact- Customer-specific project management, including planning, execution and coordination
- Ensuring a high level of customer satisfaction through professional advice in close collaboration with the product, engineering and sales teams
- Supporting our customers via video calls, phone and email
- Helping to shape and develop the Customer Success Management (CSM) area
Requirements
What you’ll need- Currently enrolled in Business Administration, Business Informatics or a comparable field; based in the Rhine-Ruhr region
- Passion for communication and customer-focused solutions
- Enjoy getting things done — independent, flexible and proactive
- Business-fluent German, both spoken and written
Benefits
Comp & perks- Competitive compensation package
- Flexible working hours and the option to work remotely
- Attractive office location in the Medienhafen, Düsseldorf’s startup hub
- Diverse opportunities for personal and professional development
- Work in an agile, motivated team with flat hierarchies and fast decision-making
- Excellent work culture in a dynamic, fast-growing and innovative startup
ATS Keywords
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Soft Skills
customer-specific project managementcustomer satisfactionprofessional advicecommunicationcustomer-focused solutionsindependentflexibleproactive