Clinical Care Coordinator, LPN/BSW

Community Health Plan of Washington

Care Coordinator at Community Health Plan of Washington coordinating patient care management activities. Assisting with assessments, planning, and advocacy for health care services.

Posted 7/10/2026full-timeRemote • Washington • 🇺🇸 United StatesJunior💰 $34 - $51 per hourWebsite

About the role

Key responsibilities & impact

Assists with and coordinates care management activities under the direction of an RN or LICSW Case Manager, Supervisor, or Manager
Functions as an interdependent team member in the areas of member assessment, planning, facilitation, and advocacy
Communicates with providers to arrange follow up appointments, obtain clinical records, and assist members with care coordination
Ensures appropriate coordination of services to members such as any necessary member transportation needs, obtaining community resources such as food pantries and housing
Coordinates and facilitates services with physical and behavior health care providers within an episode of care
Documents and manages the care management process to include case identification, assessment, planning and goal prioritization, monitoring, support, and case closure
Participates in clinical outcome data monitoring and collection
Assesses member health care status and health (medical, behavioral, and social) history, risks, gaps and utilization
Develops plans of care with appropriate member centric interventions
Provides behavioral health support and interventions to members in crisis
Collaborates with member PCP, specialists, and community resources/vendors to leverage community resources
Ensures all care coordination activities are documented medical record system per established guidelines
Support staff in answering member calls including participation in the 5pm call rotation for crisis calls

Requirements

What you’ll need

Possess a Bachelor’s degree in social work, Practical Nursing Certificate, or an equivalent bachelor’s degree in a relevant health care field
Candidates with a bachelor’s degrees in a relevant health care field must have a minimum of (1) year experience in care coordination or care management
Have previous experience as a medical assistant, behavior health technician, or other social welfare services
Have a minimum of one (1) year of clinical and/or care management experience (required)
Have proficiency and experience with Microsoft Office products
Knowledge of Medicare and Medicaid regulations
Have one (1) year in care management in a health plan, community agency or Accountable Care Organization (ACO) (preferred)
Have knowledge of care management systems and planning techniques
Have experience in care management workflow systems (preferred)

Benefits

Comp & perks

Medical, Prescription, Dental, and Vision
Telehealth app
Flexible Spending Accounts, Health Savings Accounts
Basic Life AD&D, Short and Long-Term Disability
Voluntary Life, Critical Care, and Long-Term Care Insurance
401(k) Retirement and generous employer match
Employee Assistance Program and Mental Fitness app
Financial Coaching, Identity Theft Protection
Time off including PTO accrual starting at 17 days per year
40 hours Community Service volunteer time
10 standard holidays, 2 floating holidays
Compassion time off, jury duty

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Care ManagementMember AssessmentPlanning TechniquesCrisis InterventionDocumentation ManagementClinical Outcome MonitoringCare Management Workflow SystemsCommunity Resource CoordinationHealth Care Status AssessmentGoal Prioritization

Soft Skills

CommunicationCollaborationAdvocacyTeamworkInterpersonal Skills

Certifications

Bachelor’s Degree in Social WorkPractical Nursing Certificate