Customer Service Coordinator
WinnCompanies
Residential Case Manager, Crisis Stabilization Facility
Community Corporate
full-time
Posted on:
Origin: • 🇺🇸 United States • Hawaii
Visit company websiteSalary
💰 $18 - $20 per hour
Job Level
Mid-LevelSenior
About the role
- Provide Stabilization Intensive Case Management services and community-based beds for individuals experiencing emotional, behavioral, or psychological crises.
- Support adults (18+) in a safe therapeutic environment for short-term stays up to fourteen (14) days.
- Deliver intensive case management and care coordination, peer support, bed stabilization, and stabilization case management program funds.
- Develop clinically based treatment relationships with persons diagnosed with serious and persistent mental illness and help integrate them into the community using structured recovery plans.
- Coordinate psychiatrist visits, medications, housing, substance abuse treatment, legal coordination, and other services.
- Report to the crisis stabilization facility in Kaneohe, work with mental health clients, collaborate with the treatment team, communicate with community stakeholders, and complete vital documentation.
- Host skill-building and recreational groups onsite to aid in client recovery.
- Work evening/swing shifts (3pm-11pm); schedule options include full time (32-40 hours) or part time (16-24 hours).
Requirements
- Required High School Diploma/GED or equivalent.
- Preferred Bachelor’s degree in Psychology, Social Work, Health, Nursing, Counseling (or similar degree with course work in psychology).
- Preferred 6-12 months supervised experience (work, volunteer, or a combination) with at least one of the following populations: severely mentally ill (SMI/SPMI), developmentally disabled (DD), elderly, children, or other special needs populations.
- Preferred: Access to a vehicle and valid driver’s license, clean driving abstract, and valid safety check. We do have non-driving positions available but paid at a lower rate of pay.
- People who do well in this role are passionate about helping people, is skilled in communication, time management, and are able to respond calmly under pressure/during crisis situations.
