Tenant Education & Support Coordinator, Bilingual

Community Alliance Of Tenants

Bilingual Tenant Education & Support Coordinator supporting tenants in housing justice initiatives at CAT. Managing workshops, hotline support, and program partnerships for community empowerment.

Posted 5/2/2026full-timePortland • Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $31 - $33 per hourWebsite

About the role

Key responsibilities & impact

Recruit and support cohort groups based on building, language, culture, or geography.
Collaborate with the Tenant Advocacy & Engagement Department to implement community education models.
Assist renters with building-based organizing, including canvassing, meetings, workshops, and crisis navigation.
Develop and update educational materials and social media content.
Support program development and funding efforts in collaboration with the TES managers.
Maintain and expand partnerships with culturally specific organizations and legal service providers.
Contribute to strategic initiatives aligned with CAT’s 2025 –2027 Strategic Plan.
Maintain and update tracking systems of program activities and participation.
Provide translation/interpretation as needed.
Plan and facilitate online and in-person workshops for tenants and partner organizations.
Draft MOUs with community partners.
Maintain and update workshop materials and presentations.
Manage participant outreach, registration, and logistics.
Track attendance and workshop data.
Lead bilingual and/or monolingual workshops in a non-English language.
Provide multilingual tenant support via hotline and in-person consultations using Landlord-Tenant and Fair Housing law.
Train and supervise hotline volunteers and staff.
Ensure timely and accurate data entry into HMIS and stay current on Oregon housing laws.
Coordinate referrals and provide technical support for hotline systems.
Organize and host clinics, including outreach and one-on-one tenant support (possibly weekly).
Develop sample letters and maintain tracking systems.
Translate and draft letters to a non-English language as needed.
Identify tenants facing eviction and provide outreach and support.
Maintain a presence at eviction court to assist tenants in crisis.

Requirements

What you’ll need

Fluency in Vietnamese, Spanish, Chinese, Arabic, Swahili, or other languages relevant to service provision, in both verbal and written.
Strong writing, communication, and organizational skills.
Ability to work evenings and weekends.
Lived experience or understanding of race-based disparities.
Experience in public speaking or training.
Commitment to social and restorative justice.
Ability to support people in crisis with empathy and calm.
Proficiency in Microsoft Office, Google Workspace, and database systems (e.g., HMIS Community Services).
Reliable transportation and ability to transport materials.
Commitment to anti-racism and equity.

Benefits

Comp & perks

100% paid medical and dental coverage for employee, spouse/domestic partner, and children.
Oregon Sick Leave.
Personal Time Off (minimum of 120 hours per year).
Family Leave after 180 days of employment.
Opportunity to participate in the Oregon Saves Roth IRA program.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

bilingual supportcommunity educationworkshop facilitationdata entrytranslationcrisis navigationpublic speakingprogram developmentoutreachtenant support

Soft Skills

communicationorganizationalempathycalmnesscommitment to social justicecommitment to anti-racismunderstanding of race-based disparitiestrainingcollaborationleadership