Senior Personal Lines Account Manager
Combined Agents of America, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Iowa • United States
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Salary
💰 $60,000 - $70,000 per year
Job Level
About the role
- Maintain solid customer relationships by handling customer inquiries and concerns
- Provide service to existing clients related to updating policies, providing quotes, taking payments, and answering questions
- Resolve product or service issues by clarifying the customer's concern
- Review policies; verify accuracy and facilitate corrections
- Maintain records of customer interactions and transactions
- Collaborate with team members and mentor staff
Requirements
- Hold a Personal Lines insurance license required by your state
- Minimum of five years personal lines insurance account management experience
- Bachelor's Degree or comparable work experience
- Strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations
- Strong customer focus and excellent phone manner
- Strong written and verbal communication skills
- Excellent math and reading skills
- Sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills
- Technology and computer proficiency including agency management systems, rating tools, and carrier website navigation
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementinsurance productsrating proceduresunderwriting procedurescoveragesindustry operationsmath skillsreading skills
Soft Skills
customer focusphone mannerwritten communicationverbal communicationattention to detailorganizationmulti-taskingfollow-up
Certifications
Personal Lines insurance licenseBachelor's Degree