Community Impact Officer

Columbia Bank

Community Impact Officer advancing CRA compliance, philanthropy, and economic development for a regional bank. Building partnerships and expanding lending and investment in underserved communities.

Posted 8/21/2026full-timeIrvine • California • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community engagement, philanthropic program development, and compliance with banking regulations. Proven ability to build relationships across diverse sectors and manage initiatives that support low-to-moderate-income communities.

Highest-signal resume keywords

Community EngagementData Analysis and CompliancePhilanthropic Program DevelopmentMortgage Lending KnowledgeStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProgram DevelopmentCommunity DevelopmentBusiness DevelopmentCompliance AuditsMarket AnalysisStakeholder ManagementPhilanthropyEconomic DevelopmentLending Opportunities

Soft Skills

Relationship ManagementCommunication SkillsInterpersonal SkillsCoaching and MentoringPresentation Skills

Tools & Technologies

Microsoft Office SuiteWordExcelPowerPointOutlook

Certifications & Qualifications

MLO Registration under S.A.F.E. ActBank Closed-End MLO Authorization

Industry Keywords

Community Reinvestment Act (CRA)Low-Income Housing Tax Credit (LIHTC)New Markets Tax Credit (NMTC)Small Business Investment Company (SBIC)Community Development GrantsAffordable HousingFinancial EducationWorkforce DevelopmentConsumer Protection LawsTruth-in-Lending Act

About the role

Key responsibilities & impact

Serve as a key liaison between the bank and community organizations across its footprint
Support community impact strategies and manage philanthropic and economic development initiatives
Identify opportunities to expand lending and investment in underserved markets
Represent the bank in community and economic development activities
Build relationships with nonprofits, government agencies, and low-to-moderate-income and majority-minority communities
Lead and support community impact, CRA, and Community Benefits Agreement campaigns, efforts, and outreach strategies
Support community impact data analysis and audit and compliance exam tasks
Act as a business development and referral source in large, complex, and highly sensitive target markets
Identify and refer business lending opportunities and help create processes that increase opportunities in low-to-moderate-income communities
Facilitate policies and procedures for high-impact philanthropic and community development programs
Provide strategic planning and market analysis across assigned regions
Manage Regional Community Impact Leadership Committees
Participate in programs targeting low-to-moderate-income individuals, families, and communities
Source, analyze, and structure bank investments in LIHTC, NMTC, SBIC, equity investments, community development grants, and PRIs
Comply with applicable federal, state, and local consumer protection laws and bank regulations
Complete required annual or job-specific training and maintain knowledge of applicable policies and regulations
Coach, mentor, or train others and teach coursework as a subject matter expert when requested
Foster the Umpqua corporate culture and model personal initiative
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree in Public Administration, Non-Profit Management, Business or related field, or equivalent work experience required
5+ years of experience in corporate responsibility, including nonprofit relationships, community engagement, volunteerism, philanthropy, or CRA compliance
Strong external and internal relationship management
Proven ability to represent the bank in community and economic development activities and build relationships with nonprofits, government agencies, and low-to-moderate-income and majority-minority communities
Strong experience in data analysis and compliance, including audit and compliance exams
Experience designing, developing, implementing, and improving programs targeting low-to-moderate-income individuals, families, and communities
Skill navigating complex stakeholder environments focused on equitable and targeted philanthropic investments
Knowledge of Mortgage Lending, Small Business Banking, Financial Education, Workforce and Economic Development, and Affordable Housing
Experience with strategic planning for full state markets
General banking business knowledge and experience identifying and developing business opportunities in underserved markets
Ability to work across public, private, and nonprofit sectors
Excellent written and verbal communication, presentation, and interpersonal skills
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and other applications
Must be registered as an MLO under S.A.F.E. Act requirements
Authorized to act as a Bank Closed-End MLO and comply with Truth-in-Lending Act and Regulation Z loan-originator requirements
Frequent travel required

Benefits

Comp & perks

Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k) retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation, sick days, volunteer days, and holidays
Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly
Performance-based incentive compensation may be available