Develop networking designs, studies, and plans.
Provide superior customer service by being courteous, knowledgeable, and professional.
Provide senior program managers with recommendations on route/switch and networking approaches and strategies for new and continued business.
Diagnose simple network performance problems and interact with application support teams to diagnose network or application performance issues.
Design, implement, and support WLANs by performing and documenting wireless surveys.
Support new Cisco high-capacity WLAN controllers and install/configure routers, switches and AP’s over multiple locations in both CONUS and OCONUS sites.
Will perform post-implementation validation surveys in order to optimize network performance.
Develop, implement, and manage networking processes including design standards to ensure compliance, relevancy, and sustainability.
Perform capacity planning of the networking services by auditing and analyzing performance and availability of routers and switches.
Proactively research and evaluate tools and technologies, as appropriate, to the networking environment, while developing solutions to increase performance and lower the total cost of ownership.

Requirements

5-10 years related networking support experience (or similar IT experience).
5-10 years troubleshooting route/switch issues.
Experience with a wide range of network and performance management tools, security tools and appliances, layer two technologies, wireless communications, cloud computing and telecommunications services and technologies is preferred
Minimum of a CCNA and/or ACNT. CCNP or equivalent preferred.
Previous experience supporting a Government and/or Department of Defense customer preferred.
Self-driven and resourceful in achieving goals independently as well as in cooperation with others
Flexibility to adjust to changing requirements, schedules, and priorities
Available to travel throughout the US if required.
Ability to obtain a government security clearance.

Benefits

Competitive base salary with a target range between $125,000.00-150,000.00 with flexibility for highly qualified candidates.
Annual Bonus
PTO
Education/Certification reimbursement
100% Employer paid Health, Vision, Dental insurance for Employee
401k

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network designnetwork performance troubleshootingWLAN design and implementationcapacity planningnetwork auditingroute/switch configurationwireless survey documentationnetworking process managementperformance management toolssecurity tools and appliances

Soft Skills

customer servicerecommendation skillsproblem-solvingself-drivenresourcefulnessflexibilitycollaborationindependencecommunicationadaptability

Certifications

CCNAACNTCCNP