Account Director

Collage Group

Account Director driving client retention and expansion for F1000 brands with cultural intelligence insights. Fusing consumer, industry, and brand data to fuel revenue growth.

Posted 5/3/2026full-timeRemote • California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Kansas, Maryland, Massachusetts, Minnesota, Montana, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia • 🇺🇸 United StatesLead💰 $100,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Manage a portfolio of 25-40 clients, $2-3M ARR, achieving company GRR and NRR goals.
Develop Customer Value Plans (CVP)/account plans with Client Success Managers (CSMs), tailoring strategies to client objectives.
Cultivate trusted advisor status by understanding client priorities, customer segments, and organizational dynamics.
Build strong relationships across our portfolio with senior executives.
Plan and execute quarterly business reviews with clients.
Identify, nurture and close: upsell, cross-sell and expansion opportunities leveraging Collage Group's research, data analytics, and consulting services.
Conduct sales presentations, product demos, and technical calls to drive platform adoption.
Collaborate across teams to ensure client satisfaction and drive commercial outcomes.
Represent Collage Group at industry events as needed.

Requirements

What you’ll need

BA/BS required, Masters preferred.
5+ years in account management, meeting growth and retention targets.
2+ years in marketing-focused SaaS, insights and market research, ideally with F1000 companies in consumer insights or martech.
Strong client rapport-building and communication skills and presentation skills.
Client-centric mindset with exceptional organizational and time management abilities.
Flexibility, initiative, and problem-solving skills essential for success.

Benefits

Comp & perks

premium medical, dental, and vision coverage for you and your loved ones.
generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love.
8 weeks of fully paid parental leave for all parents, regardless of path to parenthood.
competitive 401(k) match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementcustomer value plansdata analyticssales presentationsproduct demosupsellcross-sellexpansion opportunitiesclient satisfactioncommercial outcomes

Soft Skills

client rapport-buildingcommunication skillspresentation skillsclient-centric mindsetorganizational abilitiestime managementflexibilityinitiativeproblem-solving

Certifications

BABSMasters